Jihad Hamed
Research Assistant
Chicago,IL
Summary
Conscientious Healthcare professional offering over 4 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Medical Assistant
Lincolnwood Medical Center
Chicago, IL
10.2020 - Current
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Ambulated, turned and positioned patients.
- Verified appropriate lab couriers picked up collected lab specimens.
Pharmacy Technician
Pharmacy One Plus
Chicago, IL
09.2018 - Current
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Assistant Manager
First Pharmacy #5
San Juan, Puerto Rico
05.2018 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Reduced financial discrepancies to minimize threats to health and productivity of business.
- Introduced new products or services, increased marketing activities and improved customer service to drive sales.
Owner's Assistant
First Pharmacy #5
San Juan, Puerto Rico
05.2018 - Current
- Communicated with management to explain issues and formulate solutions.
- Helped management with business operations to align teams, set goals and execute initiatives.
- Interacted with vendors to purchase and set up equipment and services.
Sales Associate
First Pharmacy #3
San Juan, United States
08.2017 - 05.2018
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Processed product returns and assisted customers with other selections.
Education
Bachelor of Science - Biology
Loyola University of Chicago
Chicago, IL 08.2018 - 05.2022
High School Diploma -
Baldwin School of Puerto Rico
Guaynabo, PR 08.2016 - 05.2018
Skills
Diagnostic equipment expertise
Medical office administration
Efficient and reliable team player
Trustworthy companion
Patient-focused care
Strategic planning
Timeline
Medical Assistant
Lincolnwood Medical Center
10.2020 - Current
Pharmacy Technician
Pharmacy One Plus
09.2018 - Current
Bachelor of Science - Biology
Loyola University of Chicago
08.2018 - 05.2022
Assistant Manager
First Pharmacy #5
05.2018 - Current
Owner's Assistant
First Pharmacy #5
05.2018 - Current
Sales Associate
First Pharmacy #3
08.2017 - 05.2018
High School Diploma -
Baldwin School of Puerto Rico
08.2016 - 05.2018