Jihad Middleton
Hartford,CT
Summary
Adept at enhancing security and loss prevention strategies, my tenure at World Class Distribution showcased a keen eye for detail and a strong aptitude in surveillance techniques. Leveraging investigation techniques and crisis management skills, I significantly contributed to asset protection and safety promotion, demonstrating a commitment to reducing risk and enhancing store safety.
Overview
5
5
years of professional experience
Work History
Loss Prevention Coordinator
World Class Distribution
02.2021 - Current
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
- Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
- Monitored emerging security products, services and procedures to upgrade current provisions.
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Observed video surveillance systems for prompt emergency response.
- Trained personnel on security best practices, protocols and procedures.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Liaised with law enforcement and security personnel in issue investigation.
- Conducted daily store walk-throughs to identify potential security risks.
- Completed incident reports and activity logs for accurate, current records.
- Trained all new executives and asset protection personnel.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Created and maintained records of security incidents and investigations.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Monitored paperwork procedures to prevent error-related losses.
- Monitored store surveillance cameras to detect suspicious behavior.
Janitorial Worker
World Class Distribution
02.2020 - 02.2021
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Cleaned and sanitized drinking fountains.
- Hand-cleaned telephones, door knobs and remote controls.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Checked in and stocked inventory throughout facility.
- Reported vandalism or other damage to property to supervisor.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Reported damages and hazardous conditions to management for further action.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Education
High School Diploma -
James Hillhouse High
New Haven, CT07-1998
Skills
- Investigation techniques
- Asset protection
- Compliance monitoring
- Access control
- Loss prevention strategies
- Incident reporting
- Security protocols
- Surveillance systems
- Investigations
- Patrol procedures
- Surveillance techniques
- Law enforcement collaboration
- Surveillance equipment usage
- Theft prevention
- Evidence collection
- Personnel surveillance
- First aid training
- Safety promotion
Affiliations
- Masjid Umar Ibn Al-Khattab
Timeline
Loss Prevention Coordinator
World Class Distribution
02.2021 - Current
Janitorial Worker
World Class Distribution
02.2020 - 02.2021
High School Diploma -
James Hillhouse High
Similar Profiles
Jose HernandezJose Hernandez
Logistics Billing Specialist at World Class DistributionLogistics Billing Specialist at World Class Distribution
Ibrahim InshasiIbrahim Inshasi
Forecast Analyst Supervisor at World Class Distribution, Inc.Forecast Analyst Supervisor at World Class Distribution, Inc.
Michael McCabeMichael McCabe
Safety and Loss Prevention Manager at World Class DistributionSafety and Loss Prevention Manager at World Class Distribution