Jihan Sahin
New Britain
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Automotive Technician
Bloomfield Motors
10.2023 - Current
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Technician
Gengras Volkswagen
07.2021 - 09.2023
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Delivery Driver
Enfield Pizza
01.2021 - 07.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order forms.
Restaurant Owner
New Park Pizza
01.2018 - 07.2020
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Recruited, hired, and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant and 8 employees.
- Planned and executed strategies to increase customer loyalty and retention.
Restaurant Owner
Pizza Works NB
03.2016 - 05.2017
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Recruited, hired, and trained talented staff to fill vacancies.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
Manager of Operations
New Park Pizza
11.2012 - 01.2016
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
Education
Automotive Technology -
Lincoln Technical Institute
East Windsor, CT10.2021
High School Diploma -
William Floyd High School
Mastic Beach, NY11.2011
Skills
- Strong Work Ethic
- Team Collaboration
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Team Leadership
- Time Management
- Staff Management
- Staff Training and Development
- Staff Development
- Operations Management
- Scheduling
- New hire on-boarding
- New Employee Training
- Program Optimization
Languages
Turkish
Native or Bilingual
English
Native or Bilingual
Timeline
Automotive Technician
Bloomfield Motors
10.2023 - Current
Technician
Gengras Volkswagen
07.2021 - 09.2023
Delivery Driver
Enfield Pizza
01.2021 - 07.2021
Restaurant Owner
New Park Pizza
01.2018 - 07.2020
Restaurant Owner
Pizza Works NB
03.2016 - 05.2017
Manager of Operations
New Park Pizza
11.2012 - 01.2016
Automotive Technology -
Lincoln Technical Institute
High School Diploma -
William Floyd High School