Jihovani Soto Jr
Long Beach,CA
Summary
Driven and detail-oriented professional with proven expertise in customer service and POS systems, honed at McDonald's Restaurant. Excelled in enhancing customer satisfaction through effective communication and quick problem resolution. Demonstrated ability to increase sales through strategic product recommendations, showcasing a blend of hard and soft skills with a commitment to excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
McDonald's Restaurant
08.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
Sales Associate
T-Mobile
09.2023 - 10.2024
Education
High School Diploma -
Educational Partnership High School
Long Beach, CASkills
- Customer Service
- Returns processing
- POS Systems
- ID Verification
Certification
BLS
Timeline
Sales Associate
T-Mobile
09.2023 - 10.2024
Cashier
McDonald's Restaurant
08.2022 - Current
High School Diploma -
Educational Partnership High School