Daniella Fausto
Stickney,IL
Summary
Dedicated and enthusiastic individual seeking a full time role. Armed with robust organizational abilities, eager to contribute to team success in achieving company objectives. Currently a ASM wanting to expend my experience in cliental workforce in order to grow as a successful individual and be able to learn more for my ability to fulfill clientele satisfaction and meet deadlines based on company standards. Aiming to immerse myself in the realm of operations to lay a foundation for future growth. Known for accountability, strong interpersonal skills, and adeptness at surrounding professional challenges in the working environment.
Overview
5
5
years of professional experience
Work History
Assistant Manager
McDonald's Restaurant
04.2022 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly in order to retain client and increase VOICE score to promptly meet the satisfaction score by the month by 20-30% increase.
- Supervised day-to-day operations to meet performance, quality and service expectations when General Manager was not present in order to be ready for Ecosure Visits.
- Maintained a clean, safe, and organized store environment to enhance the customer experience and to be prepared for PACE visits in order to meet the required passing score of 90% or above.
- Conducted monthly inventory by counting products and being able to meet my monthly target of 2.50 and writing a report to decrease issues regarding inventory analysis.
Machine Operator
Ferrara Candy
09.2024 - 05.2025
- Ensured optimal sander performance through regular inspection, troubleshooting, and timely repairs when necessary in order to keep operations running smoothly to create the product within a period of time.
- Proactively communicated potential issues or delays to supervisors, ensuring smooth project execution and delivery within specified timeframes.
- Supported company''s reputation for excellence by diligently completing assigned tasks within designated time frames and upholding high-quality standards in all work performed.
- Set up and adjusted equipment and properly configured machines for daily operation by doing a sanitation cleaning every week in order to keep machinery properly working and to decrease repair issues.
Associate/Cashier Manager
Dollar Tree
08.2020 - 04.2022
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance in order to keep products live and fulfill 25% percent of our company sales trends.
- Reviewed new promotions and monitored price changes in order to satisfy corporate needs to meet required targets for the month.
- Balanced multiple tasks simultaneously during busy periods, keeping lines moving quickly without sacrificing quality or accuracy of transactions in order to take care of client needs with satisfaction.
- Assisted in end-of-day closing activities, including cash reconciliation and store cleaning tasks in order to prepare for corporate visits and making sure store meets aura presentation.
Education
Associate of Arts - Early Childhood Education
Morton College
Cicero, IL08-2023
Skills
- Effective problem resolution
- Process optimization
- Staff skill enhancement
- Experience with Microsoft operational processes
- Meticulous attention
- Collaborative team management
- Sales data analysis
- Responsive to evolving challenges
- Proficient in ISP and CIT software applications
- Team collaboration facilitation
Timeline
Machine Operator
Ferrara Candy
09.2024 - 05.2025
Assistant Manager
McDonald's Restaurant
04.2022 - Current
Associate/Cashier Manager
Dollar Tree
08.2020 - 04.2022
Associate of Arts - Early Childhood Education
Morton College