Jikael Pierre

Zone captain -Ship Dock-

• Support Managers in managing floors.
• Led teams of associates to achieve productivity and quality goals.
• Coordinated and directed workflow to ensure efficient and timely processing of packages
• Maintained safety standards, reporting any incidents or concerns to management.
• Collaborated with other zones to achieve overall site goals and objectives

Ambassador -Ship Dock-

• Teach new hires associates how to perform job functions independently.
• Explain safety, productivity, and quality expectations and demonstrate best practices to set associates up for success.

• Receiving and processing packages
• Pick,stow and pack operations
• Use technology like smartphones and handheld devices to sort, scan, and prepare orders
• Build, wrap, sort, and transport pallets and packages

• Demonstrated effective communication by actively listening to customers, understanding their needs, and conveying information clearly and concisely
• Managed conflicts and disagreements effectively, finding resolutions that satisfied both the customer and the company
• Worked with Microsoft Office software to complete reports and compile data.