Jildi Resendez
Greeley,CO
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Highland Park Lanes
Greeley, CO
03.2022 - Current
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Complied with all health and safety regulations while performing job duties.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Collected credit card and cash payments to complete transactions for customer orders.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Maintained cleanliness and presentation of stock room and production floor.
- Answered phone calls to assist customers with questions and orders.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
High School Diploma -
Greeley Central High School
Greeley, CO05-2022
Skills
- Cash Handling
- Merchandise Restocking
- Customer Complaint Resolution
- Order coordination
- Guest Services
- Customer Service
- Telephone management
- Customer Assistance
- Professionalism
Affiliations
- I danced for About 9 years in hip-hop
- Love the outdoors
- I love travling
- I value Family and friendships
Accomplishments
- I have traveled a lot in my life for dancing specifically
- I got the opportunity to be in The Macy's Thanksgiving Parade
- i Graduated High school
- Graduated Esthetician School
References
References available upon request.
Timeline
Customer Service Cashier
Highland Park Lanes
03.2022 - Current
High School Diploma -
Greeley Central High School
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