Judy Holiday
Charleston,SC
Work Preference
Summary
Dynamic customer service professional with proven expertise at Harris Teeter Grocery, excelling in cash handling and complaint resolution. Recognized for enhancing customer satisfaction through attentive service and effective problem-solving. Committed to maintaining a welcoming environment while consistently meeting service goals and fostering customer loyalty.
Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Harris Teeter Grocery
07.2021 - Current
- Process transactions efficiently using point-of-sale systems to ensure accurate billing.
- Assist customers with inquiries and provide product information to enhance satisfaction.
- Maintain clean and organized workstations to promote a welcoming environment.
- Follow safety protocols while handling cash and sensitive information during transactions.
- Learn company policies and procedures to effectively address customer issues and concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
GED -
Greenville Technical College
Greenville, SCNo Degree - Nursing
Empire Community College
Big Stone Gap, VASkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Customer complaint resolution
- Cash management
- Product knowledge
- Customer focus
- Payment processing
- Cash handling expertise
- Refund handling
- Payment collection
- Drawer management
- Attention to detail
- Adaptability and flexibility
- Quality assurance
- Conflict resolution
- Positive and professional
- Calm demeanor
- Check processing
- Customer assistance
- Reliable and responsible
- Honest and dependable
- Adaptable and flexible
- Customer relations
- Cash handling and management
- Basic mathematics
- Cash register systems
- Cash register operations
- Customer transactions
- Coin and currency counting
- Cash drawer balancing
- Till counting
- ID verification
- Drawer balancing
- Currency counting
- Price identification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Timeline
Customer Service Cashier
Harris Teeter Grocery
07.2021 - Current
No Degree - Nursing
Empire Community College
GED -
Greenville Technical College
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