Jill Albrecht
Upper Marlboro,Maryland
Summary
Experienced Receptionist equipped to handle front desk operations, greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
12
12
years of professional experience
Work History
Receptionist
Macerich
McLean, VA
04.2014 - 02.2024
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Answered and directed incoming calls using multi-line telephone system.
- Maintained daily calendars.
- Oversaw office inventory by restocking supplies.
Corporate Concierge
Classic Concierge, Inc
Arlington, VA
11.2011 - 04.2014
- Market concierge services to tenants. Researched, planned and coordinated tenant events. Responsible for monthly billing statements. Directed visitors to company offices within the building. Efficiently performed telephone and front desk reception responsibilities in a fast-paced office environment.
Education
Bachelor of Science - Political Science And Government
Texas Woman's University
Denton, TX05-1997
Skills
- Administrative Support
- Scheduling
- Office Administration
- Calendar Management
- Multi-Line Telephone Skills - Avaya J139
- Data Entry - MS Outlook, MS Office (Word, Excel)
- Verbal and Written Communication
Organizational & Community Involvement
- 1999-2001 Beta Sigma Phi
References
References available upon request.
Timeline
Receptionist
Macerich
04.2014 - 02.2024
Corporate Concierge
Classic Concierge, Inc
11.2011 - 04.2014
Bachelor of Science - Political Science And Government
Texas Woman's University