Jill Baase
Vassar,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced nursing professional with demonstrated clinical expertise, leadership skills and technical knowledge. Caring, hardworking and service-oriented Registered Nurse with more than 32 years of experience. Collaborative and motivational leader with expertise in training new nursing staff while providing top-notch service to patient populations.
Overview
32
32
years of professional experience
1
1
Certification
Work History
RN Telephone Triage
VA Administration
04.2017 - Current
- I began working in telephone triage in 2017, triaging symptom calls for Veterans in the Saginaw area and all CBOC’s in northern Michigan
- In 2022, the triage department joined the VISN 10 Clinical Contact Center of Health Connect and now includes triaging calls for all of Michigan, Indiana, Ohio and VISN 23 on weekends and holidays
- I gather information from each Veteran caller regarding their symptoms and make a recommendation for the appropriate level of care based on the Veterans needs and acuity
- I follow the unit SOP’s and use the evidence based clinical decision tool TXCC along with my past nursing experience and critical thinking skills to help guide my decisions
- I work independently, but do collaborate with other triage nurses when needed, while making safety a priority when making a recommendation
- I practice first call resolution; I am HIPAA compliant with each caller and I act as a liaison for Veterans and their families to ensure their symptoms are addressed appropriately and encourage each Veteran to make decisions their own care
- I am proficient in CRM (super user), CPRS and Cerner to document in the Veteran EHR
- I am proficient in using VISN 10 Share Point and VA Locator to guide Veterans to the proper place when recommendation is ER or UCC under Mission Care Act
- I coordinate care with Nurse Practitioners and Physicians in the tele-UCE and tele-ED virtual programs as well as schedulers for the PACT teams and Mental Health teams’ staff to deliver the appropriate level of care inside the VA
- I am proficient at using emergency resources when appropriate for the veteran in crisis including the VCL, Poison Control and the Crisis line chat within the triage department.
RN Manager Pre-Op Holding, Post Anesthesia Care Unit and Preadmission Testing
Mackinaw Surgery Center
Saginaw, MI
07.2011 - 01.2017
- RN Manager of an outpatient surgical center in Saginaw, Michigan
- I coordinated staff in the preoperative, postoperative and preadmission testing (over the phone consultations) phases of surgery
- I handled daily issues related to the surgery schedule, patients, staff and physicians
- Each week I ordered medications for the unit, monitored hours per case related to the financial budget, entered payroll and created master staffing schedule
- I was responsible for orienting new staff as well as facilitating monthly and yearly RN educational competencies and meetings
- I worked closely with the OR director on yearly staff evaluations
- I empowered staff to be independent decision makers related to patient care, encouraged autonomy with staffing assignments and daily break coverage
- Prior to working in the management role, I functioned in all areas as a staff nurse: Preoperatively I prepared patients for surgery by starting IV's, performed physical assessments, educated patients and families about post-operative care, reviewed medical histories, current medications and worked closely with anesthesia staff and surgeons
- Postoperative stage 1 and 2 recoveries: Monitored patients transitioning from anesthesia through the recovery phase following sedation, spinal or general anesthesia
- Monitored surgical wounds, vital signs, EKG rhythms, assessed and treated pain, educated patient and families
- Preadmission testing: I assessed patients over the phone prior to surgery; This included reviewing health histories, identifying any possible risks that needed to be addressed prior to surgery and working closely with anesthesia and surgeons to promote a safe and successful surgery.
RN Clinical Instructor/Adjunct Faculty Member
Delta College
Bay City, MI
05.2009 - 07.2011
- Clinical instructor for LPN to RN students
- Job duties included education and evaluation of students’ physical assessments, interpreting and reporting labs, insertion of IV’s and foley catheters, properly identifying and safe passage of medications.
RN Coordinator / Staff Nurse
Covenant Healthcare
Saginaw, MI
07.1995 - 06.2011
- RN staff/coordinator pre and postoperative units - I prepped patients for surgery and recovered them from sedation, spinal and general anesthesia according to ASPAN guidelines
- Preoperatively I started IV's, preformed physical assessments, provided education to patients and families, reviewed medical history and medications, worked closely with anesthesia Dr.’s and surgeons
- Postoperative stage 1 recovery: Assured patients transitioned safely from OR to the recovery phase after anesthesia
- Monitored closely physical status, hemodynamics, EKG rhythms, treated pain, educated patients
- Once becoming coordinator of both units, I managed 12 RN staff daily
- Demonstrated knowledge and clinical expertise to effectively supervise nursing activities and achieve optimal patient outcomes in the
- I worked closely with OR staff and anesthesia to keep the surgery schedule running on time, scheduled staff according to daily needs of surgery schedule, served as a resource for staff RN’s
- Endoscopy-Treatment Room RN - I assisted physicians with endoscopic procedures including EGD, Colonoscopies and Bronchoscopies
- Job duties included administering IV conscious sedation, monitoring respiratory and cardiac status during procedure, documentation, specimen retrieval including biopsy and polyp snaring
- I was on call for the Emergency room and ICU, assisted with procedures to stabilize patients that were bleeding from esophageal varices, ulcers and retrieval of foreign bodies
- I assisted with peg tube / feeding tube insertions, thoracentesis and paracentesis procedures
- Critical Care/Cardiovascular ICU - I cared for patients in the first 48 hours following open heart surgery and immediately off cardiac bypass pump
- My job duties included titration of vasopressive medications, interpreting and treating hemodynamics, infusing blood products, interpreting and treating labs including blood gases, cared for patients on ventilators and balloon pumps
- I cared for patients with pacemakers, central lines, chest tubes and left ventricular assist devices
- We performed bedside bronchoscopies, trans-esophageal echocardiograms and insertion of chest tubes
- I worked closely with surgeons, anesthesia and intensivists during this phase of care
- Obstetrics -I cared for mother and baby during labor and delivery
- I was proficient in electronic fetal monitoring and external uterine monitoring during the labor phase and assisted the Dr
- During vaginal or surgical birth of the infant(s)
- I monitored the hemodynamics of both mom and baby during the first hours following delivery
- I assisted anesthesia during insertion of spinal and epidural anesthetics and blood patches post-partum
Staff RN medical/surgical unit
Albion Hospital
Albion, MI
05.1992 - 06.1995
- Staff RN medical/surgical unit – I gave basic care to medical patients including starting and maintaining IV’s, passing medications, breathing treatments, lab draws, placing foley catheters, preformed physical assessments, monitored and reported lab results
- Performed physical assessment and monitored vital signs following anesthesia, surgical procedures, cardiac catheters and endoscopy.
Education
Bachelor's degree - Bachelor Science of Nursing
Davenport University
05.2008
Associate degree - Associates Nursing
Kellogg Community College
05.1992
Skills
- Clinical Documentation
- HIPAA Compliance
- Interdisciplinary Collaboration
- Critical Thinking
- Decision-Making
- Employee Supervision
- Patient Care Assessment
- Patient Education
- Schedule Management
Certification
- Preceptor certified
- Mentor certified
- BLS certified
- Elsevier certified
- Benchmark certified
- Member of American Nurses Association
Affiliations
- Member of New preceptor work group
- Member of Fix the phone book group
- CRM super user
Timeline
RN Telephone Triage
VA Administration
04.2017 - Current
RN Manager Pre-Op Holding, Post Anesthesia Care Unit and Preadmission Testing
Mackinaw Surgery Center
07.2011 - 01.2017
RN Clinical Instructor/Adjunct Faculty Member
Delta College
05.2009 - 07.2011
RN Coordinator / Staff Nurse
Covenant Healthcare
07.1995 - 06.2011
Staff RN medical/surgical unit
Albion Hospital
05.1992 - 06.1995
Bachelor's degree - Bachelor Science of Nursing
Davenport University
Associate degree - Associates Nursing
Kellogg Community College
Similar Profiles
Jennifer BrownJennifer Brown
Medical Reimbursement Technician at VA AdministrationMedical Reimbursement Technician at VA Administration
Lenora HancockLenora Hancock
Clinical Review Nurse at VA AdministrationClinical Review Nurse at VA Administration
Barbara HawkinsBarbara Hawkins
Caregiver at VA AdministrationCaregiver at VA Administration
Darryl Brown Jr.Darryl Brown Jr.
Welding Fabricator at Northern Steel ServicesWelding Fabricator at Northern Steel Services
Dawn M. BullardDawn M. Bullard
Security Compliance & SOX Manager at Consumers EnergySecurity Compliance & SOX Manager at Consumers Energy