Detail-oriented and innovative UX/UI Designer with a strong background in healthcare and a BA in Visual Communication. Seeking to transition into a career in user-centered design and empathy-driven problem-solving to create impactful digital experiences for healthcare professionals. Committed to leveraging expertise in healthcare and design to develop intuitive interfaces that enhance efficiency and improve patient outcomes. Passionate about collaborating with cross-functional teams to deliver user-friendly solutions that meet the unique needs of the healthcare industry.
Hi, I’m
Jill Ballandby
Lino Lakes,MN
Summary
Overview
13
years of professional experience
1
Certification
Work History
Fairview Pharmacy Services
Lead Therapy Management Pharmacy Liaison
05.2018 - Current
Job overview
- Developed and implemented new and existing standard operating procedures and user workflows using Microsoft Visio
- Created interactive task boards using Power Automate through Microsoft Teams to streamline workflow
- Involved in website redesign meetings with third party design companies
- Developing relationships and communicating between stakeholders and patients to identify and eliminate barriers to provide exceptional care.
Fairview Pharmacy Services
Home Infusion Pharmacy Coordinator
04.2016 - 09.2020
Job overview
- Developing relationships with stakeholders in fast-paced, complex pharmacy environment.
- Coordinating daily schedules and deliveries of infusion medications and supplies for patients
Fairview Pharmacy Services (CAM)
Inventory Technician
01.2015 - 04.2016
Job overview
- Billing of clinically administered medications, inventory management, stocking and maintenance of Pyxis machines, maintaining pharmacy records.
Fairview Pharmacy Services
Fulfillment Technician
06.2014 - 01.2015
Job overview
- Packaging and labeling medication orders, filling prescriptions manually and with semi-automated equipment.
CVS Pharmacy
Lead CPhT
07.2011 - 06.2014
Job overview
- Customer service, inventory and budget management, problem-solving, creating workflows and training staff.
Education
University of MinnesotaMinneapolis, MN
Certificate of UX/UI Design
09.2024
University Overview
Savannah College of Art & DesignSavannah, GA
Bachelor of Arts from Visual Communication
06.2021
University Overview
Century CollegeWhite Bear Lake, MN
Associate of Arts
06.2015
University Overview
Skills
- Microsoft Teams
- Power Automate
- Microsoft Visio
- Figma/Figjam
- Basic CSS/HTML
- UX Research
- UI Design
- Wireframing
- Prototyping
- Usability Testing
- Data analysis
Certification
- National Pharmacy Technician Certification
- Minnesota Board of Pharmacy Registration
References
References
References Upon RequestHobbies
Hobbies
Drawing, BG3, BJD design
Timeline
Lead Therapy Management Pharmacy Liaison
Fairview Pharmacy Services
05.2018 - Current
Home Infusion Pharmacy Coordinator
Fairview Pharmacy Services
04.2016 - 09.2020
Inventory Technician
Fairview Pharmacy Services (CAM)
01.2015 - 04.2016
Fulfillment Technician
Fairview Pharmacy Services
06.2014 - 01.2015
Lead CPhT
CVS Pharmacy
07.2011 - 06.2014
University of Minnesota
Certificate of UX/UI Design
Savannah College of Art & Design
Bachelor of Arts from Visual Communication
Century College
Associate of Arts
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