Bianca L. Vale-Peralta
Somerset,NJ
Summary
With over 13 years of expertise in pharmaceutical operations and working in large hospital environments, developed a strong skill set in collaborating with teams to ensure efficient and effective patient care. Dedication to excellent customer service evident through long-standing relationships built with patients. Fluent in both English and Spanish, able to effectively communicate with diverse patient population. Experience extends to multiple disease states, with particular focus on Advanced Heart Failure, Cardiomyopathy, and ATTR amyloidosis.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Specialty Pharmacy Liaison
Shields Health Solutions
01.2019 - Current
- Delivering specialty care with a hands on approach to disease management in the areas of Advanced Heart Failure, Cardiomyopathy specializing in ATTR Cardiac Amyloidosis servicing patients at four major hospitals, including:
- Columbia University Medical Center, Center for Advanced Cardiac Care
- Weill Cornell Medical Center, Perkin Center for Heart Failure
- New York Presbyterian Brooklyn Methodist Hospital Heart Center
- New York Presbyterian Queens Cardiology
- Coordinate with NYP administration and Shields Executives to execute formulary addition and implantation of new specialty medications across the four major hospitals
- Collaborate with hospital clinicians to provide patients with excellent and one on one patient care in-person and via phone
- Assist patients by working with insurance providers, resolving prior authorizations (PAs), for Tafamidis (Vyndaqel, Vyndamax), Amvuttra, Wainua, Leqvio, Repatha, Praluent, providing different options of financial assistance, and ensuring easy access to therapy while ensuring medication adherence to the same
Lead Pharmacy Technician
Maxor National Pharmacy Services
11.2017 - 12.2018
- Serviced over 500 patients in the Callen-Lorde Community Health Center and Apicha Community Health Center by processing and filling 600-700 prescriptions daily
- Uphold HIPAA regulations by maintaining patient confidentiality and providing judgment-free environments for LGBTQ+ patients
- Maintain and verify pharmacy inventory by performing monthly checks to remove outdated medications, anticipate medication and supply orders, and place/expedite medication orders to sustain adequate inventory
- Safeguard patients and employees by ensuring compliance with infection control policies and procedures
Certified Pharmacy Technician
CVS Health Pharmacy
02.2015 - 11.2017
- Processed and submitted insurance claims
- Maintained pharmacy inventory to effectively prepare prescription orders
- Acquired data entry skills by inputting and updating patient records as needed to ensure all information was current
- Preserved strong relationships with front-end staff and other pharmacists to provide excellent service to patients, customers, and healthcare professionals
Education
Associate of Science - Applied Sciences for Pharmacy Technician
Universidad InterAmericana
Aguadilla06.2013
Skills
- Microsoft Teams
- Outlook
- Zoom
- Office 365
Qualifications Summary
- Expertise in pharmaceutical operations and working with teams in large hospital environments
- Excellent customer service skills exhibited through long-standing patient relationships
- Fluent in English and Spanish
- Experience with Multiple Disease States, Focused on Advanced Heart Failure, Amyloidosis, Cardiomyopathy
Certification
PTCB
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Specialty Pharmacy Liaison
Shields Health Solutions
01.2019 - Current
Lead Pharmacy Technician
Maxor National Pharmacy Services
11.2017 - 12.2018
Certified Pharmacy Technician
CVS Health Pharmacy
02.2015 - 11.2017
Associate of Science - Applied Sciences for Pharmacy Technician
Universidad InterAmericana
PTCB
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