Health care professional with extensive experience in direct support and case management. Provide in-home care based on individualized care plans. Maintain accurate client documentation to support continuity of care and improved patient well-being.
Overview
9
9
years of professional experience
Work History
Warming station attendant
Catholic Charities of Schoharie
01.2022 - Current
Managed daily operations of station, ensuring smooth workflow and efficiency.
Maintained cleanliness and organization of work areas for optimal safety.
Assisted clients with inquiries, providing support and guidance.
Facilitated completion of client paperwork and maintained a stocked, clean shelter
Case investigator
public consultation group or staffing solution organization LLC
Albany, New York
01.2020 - Current
Interviewed patients for COVID symptoms to assess need for isolation; recorded accurate data in the database per county regulations.
Interviewed patients for COVID symptoms to assess need for isolation; recorded accurate data in a database per county regulations.
Managed incoming calls from patients, addressing their concerns and providing necessary referrals. with disabled or distressed patients, providing referrals for additional support services such as counseling or food assistance.
Direct Care Professional
Lexington arc of schoharie
Schoharie, New York
06.2025 - 06.2026
Implemented individual care plans and monitored progress regularly.
Provided direct support to individuals with disabilities in daily activities.
Facilitated recreational activities to promote social interaction and engagement.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
personal care
Broadway Home Care Staffing
Schenectady, New York
08.2023 - 06.2025
Supported clients in daily living tasks and personal hygiene to promote independence and dignity.
Delivered compassionate in-home care to enhance clients' well-being.
Administered medications per healthcare professional instructions.
Maintained detailed client care records and observation notes to ensure continuity of care.
Per diem case management
Conifer Park
Glenville, New York
01.2018 - 01.2020
Assess individuals for addiction needs and write care plans while in detox.
Delivered group and individual counseling focused on crisis interventions, enhancing clients' coping skills.
Facilitated group sessions on detox unit, implementing crisis intervention strategies to support participant recovery.
Collaborated with diverse coworkers to achieve team goals and address product and service-related issues.
Addiction Technician
Conifer Park
glenville, NY
11.2018 - 11.2019
Identified emotions and developed coping skills.
Facilitated group discussions to enhance collaboration and communication among participants. and documentation according to what is being accomplished.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Completed day-to-day duties accurately and efficiently.
Education
bachelor - phycology of Addiction
ASPEN UNIVERSITY
Denver, CO
01-2018
Associate degree - chemical dependency
HUDSON VALLEY COM.COLLEGE
Troy, NY
01-2018
Skills
Case management
Care plan implementation
Health monitoring
Direct support services
Client care
Case documentation
Emotional crisis support
Conflict resolution
Group facilitation
Emergency response
Microsoft Office proficiency
Emotional support
Timeline
Direct Care Professional
Lexington arc of schoharie
06.2025 - 06.2026
personal care
Broadway Home Care Staffing
08.2023 - 06.2025
Warming station attendant
Catholic Charities of Schoharie
01.2022 - Current
Case investigator
public consultation group or staffing solution organization LLC
Registered Nurse, Oncology, Injection Station at Watson Clinic Cancer & Research CenterRegistered Nurse, Oncology, Injection Station at Watson Clinic Cancer & Research Center