Jill Bland
St. Peters,MO
Summary
Clinical Coordinator and Surgical Scheduler with extensive expertise in managing patient schedules and securing surgery approvals within the orthopedic field. Over 10 years of experience in insurance verification and revenue cycle management, leveraging skills in Microsoft Excel and medical billing systems to enhance operational efficiency. Demonstrates a strong commitment to patient care and operational excellence, aiming to contribute to a dynamic healthcare team.
Overview
28
28
years of professional experience
Work History
Clinical Coordinator/Surgical Scheduler
Missouri Orthopedic Spine Specialists
09.2024 - 07.2025
- Coordinated clinic by scheduling patients and ushering them into rooms.
- Discussed benefits with patients and assisted with clinic preparation.
- Applied for surgery approvals through workers’ compensation or litigation.
- Coordinated medical clearances and scheduling with the surgery center.
- Followed patients from beginning to end.
- Built strong relationships with patients and families for optimized care satisfaction.f
Insurance Specialist, Verification Specialist
The Orthopedic Center of St Louis/OCP for Dr. George Paletta
06.2019 - 08.2024
- Verified all insurances prior to scheduling patients.
- Worked with front desk to clarify copays.
- Answered billing questions and collected amounts due.
- Obtained surgical and MRI precertifications, and HA injection authorizations.
- Called in prescriptions for injectables.
- Tracked and negotiated litigated cases with physician input.
- Managed patient collections and prepayments for surgery.
AR Manager/Insurance Verification Manager
National Medical Billing Services
01.2014 - 01.2019
- Managed AR for an ASC facility and their anesthesia group.
- Worked on aging and denials to identify revenue issues.
- Called insurance companies to correct issues through reconsiderations, negotiations, or bill corrections.
- Verified insurance for a VIP high-profile account.
- Entered financial and policy information into client software.
- Managed revenue cycle for Ambulatory Surgical Centers.
Billing Coordinator
Saint Anthony’s Medical Equipment
01.2001 - 01.2014
- Managed customer service in the retail area and billing process.
- Verified insurance and collected payments upfront.
- Assisted customer service with insurance guidelines and contract changes.
- Worked AR daily to address payment issues.
- Handled complex problems with physician offices, case managers, and customers.
- Worked with vendors to assist purchasing department and set pricing.
Billing Manager
Interlock Medical Services
01.1998 - 01.2000
- Managed billing for Medicare and Private Insurance.
- Oversaw intake process for home care and long-term care facilities.
- Ensured correct reimbursement rules were observed.
- Handled computer problems with Mestamed system via analyst support.
Education
Associate Degree in Applied Science - Advertising Design and Commercial Art
Florissant Valley Community College
St. Louis, MOSkills
- EHR (Experienced), Greenway, MODMED (Skillful), Microsoft Word (Experienced), Microsoft Excel (Experienced), Mestamed Medical Billing System (Experienced), Management reporting (Skillful), Order entry (Expert), Billing (Experienced), Accounts receivable maintenance (Experienced)
Timeline
Clinical Coordinator/Surgical Scheduler
Missouri Orthopedic Spine Specialists
09.2024 - 07.2025
Insurance Specialist, Verification Specialist
The Orthopedic Center of St Louis/OCP for Dr. George Paletta
06.2019 - 08.2024
AR Manager/Insurance Verification Manager
National Medical Billing Services
01.2014 - 01.2019
Billing Coordinator
Saint Anthony’s Medical Equipment
01.2001 - 01.2014
Billing Manager
Interlock Medical Services
01.1998 - 01.2000
Associate Degree in Applied Science - Advertising Design and Commercial Art
Florissant Valley Community College
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