Summary
Overview
Work History
Education
Skills
Animals
Timeline
Generic

Jill Boyd

Newmanstown,PA

Summary

Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

18
18
years of professional experience

Work History

Hair Stylist

Visible Expressions
Denver, PA
06.2015 - 05.2021
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Processed payments, entering sales in register for prompt customer service.

Receptionist

Reisterstown Lumber Co
Reisterstown, MD
01.1989 - 01.2001
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.

Education

Cosmetology License - Cosmetology

Westminster Beauty School
Westminster, MD
04.1992

High School Diploma -

Franklin High School
Reisterstown, MD
06.1990

Skills

  • Attention to Detail
  • Courteous and Professional
  • Administrative Support
  • Multi-Line Phone Systems
  • Visitor and Customer Relations
  • Customer Complaint Resolution
  • Reliable and Punctual
  • Positive Attitude
  • Animal Observations
  • Animal Quarters Maintenance
  • Feeding and Watering
  • Animal Exercising
  • Dependable and Responsible

Animals

I have 5 Cats currently. 3 of which I fostered and then adopted. (Foster Fail) For the Lebanon Humane Society. I am currently in the system at the Lebanon Humane Society as a foster for cats. I had 2 Dogs Kida andComet both border collies. Both have since died of old age. Kida was 17 and Comet was 16.


Timeline

Hair Stylist

Visible Expressions
06.2015 - 05.2021

Receptionist

Reisterstown Lumber Co
01.1989 - 01.2001

Cosmetology License - Cosmetology

Westminster Beauty School

High School Diploma -

Franklin High School

Similar Profiles

CREATE PROFILE
Jill Boyd