Summary
Overview
Work History
Education
Skills
Timeline
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Jill Brissett

Columbus,GA

Summary

Dynamic Tax Preparer and Hospitality Expert with a proven track record. Edept at resolving any customer related issues . Skilled in tax law and client communication, I excel in problem-solving and team building, delivering timely results while maintaining confidentiality and fostering strong client relationships.

Overview

8
8
years of professional experience

Work History

Tax Preparer

Griffin Tax Express
Griffin, GA
01.2021 - Current
  • Inspected rooms, assessing for quality and performed sweeping, mopping, dusting and polishing duties.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Provided guidance and training to new employees on proper cleaning techniques and safety protocols.
  • Managed multiple tax preparation projects simultaneously, ensuring timely completion and filing.
  • Resolved client tax issues by investigating discrepancies and implementing corrective actions.
  • Corresponded with government agencies regarding discrepancies between submitted documents and actual amounts owed and refundable.

Executive Housekeeping Manager

Clean Sweep
Casper, WY
07.2020 - 12.2020
  • Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
  • Ensured compliance with health codes and other legal requirements related to cleanliness standards.
  • Explained goals and expectations required of trainees.

Restaurant Manager

Alto Fumo
Arlington, VA
01.2017 - 07.2020
  • Provided exceptional customer service by anticipating guest needs before they arise.
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Conducted weekly team meetings to discuss performance issues and provide feedback.

Education

Military Occupational Service (MOS) -

United States Army
06-1993

High School Diploma -

Whitman Hanson Regional High School
Hanson, MA
05-1988

Skills

  • Tax preparation
  • Regulatory compliance
  • Client communication
  • Tax law knowledge
  • Customer service
  • Problem solving
  • Team building
  • Conflict resolution
  • Client confidentiality
  • Relationship building

Timeline

Tax Preparer

Griffin Tax Express
01.2021 - Current

Executive Housekeeping Manager

Clean Sweep
07.2020 - 12.2020

Restaurant Manager

Alto Fumo
01.2017 - 07.2020

Military Occupational Service (MOS) -

United States Army

High School Diploma -

Whitman Hanson Regional High School

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Jill Brissett