Jill Carson

As a long time employee of the Hospitality Industry I've learned a variety of roles and specialties that can be applied to other professional settings. I am seeking a new role where I can use my extensive experience to work with people and support my team and company to achieve goals.

People-oriented and dependable professional with 20+ years in the hospitality and customer service industry. Seeking a new role where I can use my extensive experience to work with people and support my team and company to achieve goals. Original, creative, open, and flexible. Trustworthy, organized, with a strong work ethic. Impeccable customer service and social perceptiveness Make people feel comfortable. Evaluate customer satisfaction and respond to needs. Make suggestions based on customers tastes and preferences. Build a rapport with regular customers to create a positive atmosphere. Accountability in maintaining inventory and processing payments. Skilled at upselling by learning more about customers and offering them a product that their preference.

• Certification in Massage Therapy
• Certificate of Advancement from Twin Cities RISE
• Cicerone Level 1