JILL CIMINO
Rowley,MA
Summary
Dedicated Restaurant Team Member with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated Crew Team Member committed to contributing to business success. Focused on customer satisfaction and team productivity.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Office Assistant
Merrill Service Co
01.2011 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Collaborated with various departments to complete assigned tasks.
- Acted as liaison between departments to facilitate flow of information leading to improved interdepartmental collaboration.
Bartender
Giuseppe’s
05.2018 - 09.2022
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Obtained cash bank and stocked service bar to prepare for operation.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Upheld strict regulations for safe alcohol service and food safety.
Catering Manager
Affairs Catering
05.1986 - 09.2016
- Promoted catering packages with most profitable outcomes without sacrificing client desires.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Motivated staff to perform at peak efficiency and quality.
- Proactively addressed any issues or concerns from clients or staff members promptly and professionally resolved them.
- Purchased food and cultivated strong vendor relationships.
- Successfully managed diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Handled payment collection and payroll of 20 employees.
Restaurant Owner/Operator
Back Nine Tavern
02.2003 - 09.2012
- Managed payroll, daily deposits, and cost controls.
- Ensured compliance with all federal, state, and local regulatory requirements regarding employment practices and food safety standards.
- Motivated staff to perform at peak efficiency and quality.
- Supervised daily activities of restaurant and 15 employees.
Education
High School Diploma -
Methuen High School
Methuen, MA06.1982
Skills
- Food safety practices
- Hospitality service expertise
- Guest Engagement
- Beverage Preparation
- Cash Handling
- Service prioritization
- Bar terminology
Certification
TIPS #ON-000028291178
Timeline
Bartender
Giuseppe’s
05.2018 - 09.2022
Office Assistant
Merrill Service Co
01.2011 - Current
Restaurant Owner/Operator
Back Nine Tavern
02.2003 - 09.2012
Catering Manager
Affairs Catering
05.1986 - 09.2016
High School Diploma -
Methuen High School