Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jill Collins

1355 Sugarbush Dr. Vista,CA,

Summary

With my diverse background in employment, I have adapted many skills which will help me make a great Medical Assistant. I am currently getting certified as a Medical Assistant, Phlebotomist, and ECG Technician and will finish my certification by the beginning of May. This certification, coupled with my background in sales, customer service, and administrative work will make me a great asset as a Medical Assistant. I am a strong communicator and I work well with patients and colleagues which fosters a welcoming environment for everyone. I have learned how to adapt to stressful situations and quickly come up with solutions. I exhibit self discipline and am willing to work hard which can be seen in my past jobs, education, and extracurricular activities. As a sales associate, I was awarded the top salesman and sold more product than any of my colleagues. In school, I maintain a high GPA despite the rigorous course load. I am the President of the Brigham Young surf team and I oversee fundraising, including contest and traveling expenses, and I lead the only landlocked collegiate surf team in the United States.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Taskvisory
04.2023 - 08.2023
  • Communicated clearly and professionally with customers and internal teams to ensure accurate understanding of invoice-related matters.
  • Managed and responded to customer inquiries and concerns via email in a timely and professional manner.
  • Effectively processed incoming invoices, analyzing and interpreting details to determine appropriate action.
  • Identified and resolved customer concerns related to invoices, demonstrating strong problem-solving skills.

Environmental Services Entrepreneur

Self-employed
04.2020 - 08.2022
  • Conducted door-to-door sales and service visits to promote and offer powerwashing solutions for trash cans.
  • Established and maintained positive relationships with customers, ensuring satisfaction with services.
  • Specialized in the exterior cleaning of residential properties, with a focus on powerwashing trash cans for sanitation purposes.
  • Managed scheduling, route planning, and logistics for efficient door-to-door operations.

Retail Sales Associate

Surfride
11.2018 - 05.2020
  • Contributed to the overall cleanliness and tidiness of the store by regularly cleaning and organizing display areas.
  • Addressed customer concerns and resolved issues promptly, ensuring a positive shopping experience.
  • Developed and maintained in-depth knowledge of surf-related products, including surfboards, apparel, and accessories.
  • Collaborated with team members to achieve store goals and maintain a cohesive work environment.

Clerical and Sales Associate

Two Harbors Trading
06.2017 - 10.2018
  • Coordinated office activities, including answering phones, scheduling appointments, and managing inquiries.
  • Developed and maintained Excel spreadsheets for inventory tracking and project management.
  • Utilize strong product knowledge to effectively communicate features and benefits to customers.
  • Develop and implement sales strategies to maximize revenue and achieve personal sales goals.

Education

Bachelor of Science - Exercise Science

Brigham Young University
Provo, UT
04.2025

Associate of Arts - Arts And Humanities

Palomar College
San Marcos, CA
05.2021

Skills

  • Certified Medical Assistant
  • Phlebotomy Technician
  • ECG Technician
  • Data Entry
  • Communication skills
  • Colleague Collaboration

Certification

  • CMA - Certified Medical Assistant
  • PT - Phlebotomy Technician
  • NCET - ECG Technician

Timeline

Customer Service Representative

Taskvisory
04.2023 - 08.2023

Environmental Services Entrepreneur

Self-employed
04.2020 - 08.2022

Retail Sales Associate

Surfride
11.2018 - 05.2020

Clerical and Sales Associate

Two Harbors Trading
06.2017 - 10.2018

Bachelor of Science - Exercise Science

Brigham Young University

Associate of Arts - Arts And Humanities

Palomar College
Jill Collins