Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jill Dunn

Aurora,US

Summary

Shipping Coordinator and export agent who is skilled at working with carriers to effectively ship to domestic and international locations. Quality-driven and hardworking with a positive personality, and over 20 years of experience in shipping/logistics and customer service. A professional who has demonstrated success in managing and coordinating the movement of goods through efficient planning and execution. A proven ability to develop and maintain positive relationships with clients, vendors, co-workers & carriers.

Overview

19
19
years of professional experience

Work History

Logistics Analyst

KONI North America
04.2023 - 06.2023
  • Analyzed prior delivery processes and uncovered more efficient method
  • Conducted investigations to resolve issues related to logistics and cargo movements
  • Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records
  • Reported emergencies, weather delays and carrier schedule changes to customers and supervisors
  • Negotiated shipping contracts and rates to establish budget friendly agreements
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping

Ocean Export Agent

Expeditors international of washington
08.2022 - 04.2023
  • Completed AES filings for U.S. Customs exports requirements, prepared letters of credit and put together export declarations
  • Built working relationships with clients to foster loyalty and encourage repeat business
  • Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups
  • Managed time efficiently in order to complete all tasks within deadlines
  • Worked well in a team setting, providing support and guidance
  • Followed requirements and regulations for dangerous goods handling
  • Observed and tracked consignments to verify timely deliveries and accurate invoicing
  • Utilized computer systems to manage cargo shipments and accurately track goods
  • Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards
  • Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues

Air Export Agent

Expeditors international of washington
03.2022 - 08.2022
  • Completed AES filings for U.S. Customs exports requirements, prepared letters of credit and put together export declarations
  • Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards
  • Resolved any customer inquiries or complaints to restore satisfaction
  • Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups
  • Liaised with customers provide status updates and explain cargo shipment delays
  • Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes
  • Built working relationships with clients to foster loyalty and encourage repeat business
  • Utilized computer systems to manage cargo shipments and accurately track goods

Traffic Coordinator

nfm welding engineers
11.2004 - 02.2022
  • Process shipment documentation, coordinate over-sized loads, communicate shipment details, coordinate LTL/FTL and small package shipments, manage carrier performance, oversee UPS, DHL, and FedEx shipments, obtain and negotiate freight quotes, arrange and route inbound shipments
  • Communicated deadlines and established benchmarks for incremental departmental success
  • Compared shipping orders and invoices against contents received to verify accuracy
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues
  • Conducted research to address shipping errors and packaging mistakes
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping
  • Maintained accurate computer records of materials weights, bill amounts, and identified variances
  • Communicated with vendor representatives to resolve damaged shipments and item shortages
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers
  • Processed required paperwork to expedite handling of shipped and received goods
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials

Education

Certification -

Stark State College
Canton, OH

High School Diploma -

Jackson High School
Massillon, OH

Skills

  • Freight Experience
  • COO, SLI, BOL, Airway Bills, ITAR
  • Freight Claims
  • Cost Reduction Strategies
  • UPS World Ship / Fed Ex Ship Software / DHL
  • Microsoft Windows
  • Schedule Planning
  • Rate Negotiations
  • Carrier Negotiations
  • Freight Coordination
  • Transportation Planning
  • Customer Service
  • International Shipping
  • Time Management
  • Conflict Resolution
  • Shipping Coordination
  • Delivery Scheduling
  • Freight Labeling
  • Cost Estimation and Management
  • Microsoft Office

Timeline

Logistics Analyst

KONI North America
04.2023 - 06.2023

Ocean Export Agent

Expeditors international of washington
08.2022 - 04.2023

Air Export Agent

Expeditors international of washington
03.2022 - 08.2022

Traffic Coordinator

nfm welding engineers
11.2004 - 02.2022

Certification -

Stark State College

High School Diploma -

Jackson High School

Similar Profiles

CREATE PROFILE
Jill Dunn