Jill Engelking
Middleton,ID
Summary
Proven adaptability and exceptional customer service skills, honed across roles from Phlebotomist at IDX Pathology to Pet Sitter at Mindful Pet Care. Excelled in high-pressure situations, ensuring accuracy and compassionate care, while maintaining cleanliness and fostering strong client relationships. Demonstrates a reliable and positive attitude, significantly enhancing patient and client experiences. Dedicated Pet Sitter with advanced knowledge of animal care and client relationship management. Well-versed in stringently following owner instructions for pet medication, dietary needs and daily care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
Work History
Pet Sitter
Mindful Pet Care
2014.09 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
Photographer
Wet Spot Photography
2011.06 - 2014.08
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Took photos from different angles and perspectives to capture perfect images.
- Developed strong relationships with clients through clear communication and professionalism.
- Photographed high-quality images for various print and digital projects.
Bartender/Server
Yellowstone National Park Lodges-Xanterra
2009.04 - 2010.07
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Phlebotomist
IDX Pathology
2005.10 - 2006.10
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Phlebotomist
Ashtabula County Medical Center
2003.03 - 2005.08
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Phlebotomist
Dept. Of Veteran Affairs
2001.03 - 2002.08
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Education
No Degree - General Studies
University of Idaho
Moscow, IDAssociate of Science - Phlebotomy
Idaho School of Health Technologies
Boise, ID09.2000
High School Diploma -
Nampa Senior High School
Nampa, ID05.1989
Skills
- Honest and Trustworthy
- Positive Attitude
- Punctual and Reliable
- Flexible Schedule
- Adaptability and Dependability
- Customer Service
- Cleanliness Maintenance
Timeline
Pet Sitter
Mindful Pet Care
2014.09 - Current
Photographer
Wet Spot Photography
2011.06 - 2014.08
Bartender/Server
Yellowstone National Park Lodges-Xanterra
2009.04 - 2010.07
Phlebotomist
IDX Pathology
2005.10 - 2006.10
Phlebotomist
Ashtabula County Medical Center
2003.03 - 2005.08
Phlebotomist
Dept. Of Veteran Affairs
2001.03 - 2002.08
No Degree - General Studies
University of Idaho
Associate of Science - Phlebotomy
Idaho School of Health Technologies
High School Diploma -
Nampa Senior High School
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