Jill Enriquez

• Provided personalized skincare consultations to assess client needs and recommend appropriate treatments.
• Performed advanced facial treatments, including chemical peels and microdermabrasion, ensuring client satisfaction.
• Educated clients on proper skincare routines and product usage to enhance treatment results and overall skin health.
• Developed and implemented promotional strategies for new services, increasing client engagement and retention.

• Sourced new vendors for purchasing needs.
• Maintained sales records with payment details and invoices.
• Tracked product and supply inventories and reported findings to supervisors.
• Developed product purchasing and sales strategies according to company budgets.
• Kept records of vendor and supplier expenditures and organized financial documents into company databases.
• Assessed condition of shipped products upon arrival to meet quality standards.
• Negotiated pricing for apparel and accessories from vendors to secure optimal pricing and keep costs low.
• Presented new merchandise ideas and campaigns to company executives and sales managers.
• Maintain accurate and timely data entry.
• Billing (Company's Commissions)
• Skilled in QuickBooks Software.

• Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
• Listened to customer needs to identify and recommend best products and services.
• Operated register, handled cash and processed credit card transactions.
• Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
• Reset store displays for special events and seasonal merchandise changes.
• Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
• Presented products and services to prospective and existing customers to meet client needs.
• Monitored customer order process and addressed customer issues.
• Followed-up with clients after installations to assess quality service and customer satisfaction.
• Recruited, hired and trained new hires to optimize profitability.

• Experience with E-commers (Fashion Go, LA Showroom & Orange Shine).
• Computed purchases and received and processed cash or credit payment.
• Updated customer data in system, adding detailed notes.
• Contacted new and existing customers regarding new arrivals and PO.
• Monitored customer order process and addressed customer issues.
• UPS returning labels or exchange damage merchandise
• Authorized Refunds.

WAREHOUSE

• Customer Service manager
• Ship show orders & PO's.
• Updated customer with new arrivals & linesheets
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Exchanged merchandise for customers and accepted returns.

SHOWROOM SALES ASSOCIATE

• Greeted customers to determine wants or needs.
• Recommended merchandise to customers based on needs and preferences.
• Organized store by returning merchandise to proper areas and restocked displays.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Computed purchases and received and processed cash or credit payment.
• Exchanged merchandise for customers and accepted returns.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Deliver merchandise with shipping cargos and labeling companies.
• Experience with EPN System

TRADE SHOWS

• Attended and participated in Trade Shows (Magic, Dallas, etc..)
• Set up booths and displays merchandise.
• Answered product questions with up-to-date knowledge of sales and promotions.
• Create new memberships.