Gianna Aversa

• Performed facials (standard and holistic procedural) and waxing, specified skin-care regimen detailed to individual skin types, and performed skin-care analyses that provided client satisfaction.
• Traveled to various venues and events to provide services through the business.
• Upsold services to reach business goals.
• Developed and maintained client relationships to establish successful pre-books.

• Organized spa/salon services through pre-books, confirmations, and email orders; took/allocated deposits.
• Stocked, restocked, and consistently monitored inventory; assembled retail baskets.
• Answered phones and booked appointments for clients.
• Greeted clients with drink menus, took orders, and produced beverages (cappuccinos, liquor, iced drinks).
• Assisted customers/clients with optimal salon/spa services most suitable for their needs.
• Sold service packages and retail to customers and clients.

• Evaluated and analyzed the client's facial structure, skin, and hair to determine the best application strategy for makeup.
• Considered the event/lighting the client was attending to select a specific makeup look.
• Applied cluster and strip lashes.

• Prepared appetizers and drinks.
• Quickly and courteously memorized, wrote down, and served food and beverage orders to 40+ customers per shift.
• Used Lightspeed POS system to process cash, credit, debit, and gift card payments.
• Supported other servers and kitchen staff through cleaning, restocking, and food running.
• Restocked inventory throughout the diner; cleaned/prepared tables and kitchen during opening shift, shut down systems during closing shifts.

• Facilitated the register to process sales and conduct price checks for customers; evaluated product pricing.
• Stocked, restocked, and consistently monitored inventory; organized clothing racks.

• Provided instruction and other educational services to students with special needs in both a one-on-one and group environment.
• Improved students' nonverbal communication skills by utilizing the alphabet pad.
• Aided students in improving their social skills and overcoming sensory issues.

• Assisted with campaign management for multiple politicians, including raising awareness with pamphlets, phone calls, prompts, and providing requested information, and performing vote tallies, projections, and outcomes.

* Clinical Assistance:

* Assist the dentist during a variety of treatment procedures.

* Prepare treatment rooms by sterilizing and setting up instruments and equipment.

* Ensure patients are comfortable before, during, and after dental treatment.

* Pass instruments and materials to the dentist as needed.

* Provide postoperative instructions and care information to patients.

* Radiography:

* Take and develop dental X-rays (radiographs) using digital radiography equipment.

* Maintain X-ray equipment and ensure compliance with safety regulations.

* Assist in the diagnosis of dental conditions by providing high-quality images.

* Treatment Coordination:

* Present treatment plans to patients, explaining procedures, costs, and payment options.

* Coordinate and schedule patient appointments, ensuring efficient use of time.

* Follow up with patients regarding treatment progress and adherence to plans.

* Address patient inquiries and concerns related to treatment.

* Insurance Management:

* Verify patient insurance coverage and benefits.

* Process insurance claims accurately and efficiently.

* Communicate with insurance companies to resolve claim issues.

* Maintain accurate and up-to-date insurance records.

* Additional Duties:

* Maintain a clean and organized work environment.