Jill Evans
Jacksonville,FL
Summary
As a results-driven Business Development Director and experienced Physician Liaison in the healthcare industry, excel at identifying growth opportunities, fostering physician partnerships, and driving revenue. Proven track record in market analysis, client and provider relationship management, and leading cross-functional teams to deliver innovative solutions. With a deep understanding of healthcare regulations and physician engagement. Committed to enhancing organizational performance and improving patient care outcomes through strategic collaboration.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Direct Patient Care Representative
Orthofix
04.2024 - Current
- Fitting and meeting with over 30 patients a month for bone growth stimulator devices, providing education on device usage and maintenance, calling on payors and ensuring patient compliance and satisfaction
- Responsible for patient care, attention to details, and excellent communication skills.
Substitute Teacher
Bishop Kenny High School
08.2022 - Current
- An experienced substitute teacher adept at quickly integrating into various classroom settings, effectively managing student behavior, and delivering lesson plans
- Resourceful and professional, able to handle unexpected situations and maintain a positive learning environment.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Client Success Executive/Partner Operations Manager
Remedy Partners/Signify Health
08.2016 - 02.2020
- Charged with starting up new Bundle Payment programs (BPCI-A) Value Base Care, within a hospital and/or private practice
- Responsible for implementing strategic physician marketing plans to help drive volume to hospital and/or practice
- Heavily engaged in hospital communication between physicians, patients and their next site of care
- Responsible for driving data integration discussions, onboarding new employees and training
- Develop and maintain meaningful relationships with Physicians and specialists
- Subject matter expert with Medicare and the bundle payment initiatives, supportive services and strategic dialogue around technology offerings
- Provide insights on client-to-business interactions with the goal of improving and building upon overall customer experience
- Results in program savings that led to clients doubling the size of their program, oversaw client leaders and managed over 6-state market, ensuring clients’ operational and financial success for large PGP and Orthopedic program savings
- Presented monthly operational and financial performance data to CEO’S & Physician leaders
- Left to stay home with family.
Director of Business Development and Physician Liaison
In Patient Care, IPC
03.2015 - 08.2016
- Promote, sell, drive volumes to Memorial Hospital, Orange Park Hospital, St. Vincent’s and Independent physician groups.
- Charged with the recruiting and hiring of hospitalists and physician assistants.
- Heavily engaged in hospital contract negotiations along with the development and management of strategic planning on group performance.
- Work closely with hospital administration to meet monthly metric criteria around length of stay, admissions and discharge.
- Conduct weekly and monthly team meetings both with hospital administration and with physician groups to lead marketing and sales efforts as well as review monthly financial performance against goal
- Managed four separate teams across four separate operating locations and realized consistent performance growth and metric improvement in all cases
- Jacksonville office was closed.
Sales and Business Manager, Brooks Home Care Advantage
Brooks Rehabilitation
05.2014 - 03.2015
- Charged with the successful restructuring and growth of the Custom Care division for Brooks Home Health
- Directly manage 55 CNA’s, PCA’s and HHA’s with an annual operating budget of $850,000
- Oversaw personnel scheduling and directly responsible for all sales and marketing activities
- Focused on a department restructuring which included analysis of the operational budget, staffing competencies, increasing total FTE’s, development of a more focused branding strategy and the implementation of coordinated promotional and marketing programs to drive increased revenue on a more efficient platform
- Left Brooks due better career opportunity.
CHN, Physician Liaison
Florida Hospital
05.2010 - 01.2014
- Successfully led the sales/marketing efforts for a newly launched “destination program” for the Head and Neck Cancer Center within Celebration Health to the entire state of Florida
- Understanding of the da Vinci Surgical System used by surgeons to perform minimally invasive ear, nose, and throat surgery
- Drove surgery volume to Celebration Health throughout the state of Florida, 2 days a week in the Operating Room watching and learning about the different surgeries and procedures
- Network with ENTs, Endocrinologists, Pulmonary, Dermatologists, Cancer Centers, Oral Surgeons and Sleep Centers
- Grew referral and surgery volumes though sales presentations, lunch/dinner meetings, cold calls and field visits
- Developed branding strategies, and determined budgets
- Accountable for establishing, building, and maintaining meaningful and strategic relationships between physicians, clinical staff, and hospital administration
- Relocated to Jacksonville; due to husband’s job.
Business Development Consultant
Florida Hospital; Centra Care, A division of Florida Hospital, Orlando, FL
05.2010 - 08.2012
- Developed and managed a mixed portfolio of new and existing client relationships to grow same store sales through direct sales between physicians and top employers
- Market segment focused on top employers in Southwest Orlando, which included Disney, Sea World and Universal Studios
- Leverage centers of influence to identify new prospect opportunities and develop new market segments
- Tasked with researching, identifying, implementing and training employees with a new CRM system; (Salesforce) to actively manage an improved sales process.
Private Banking, Vice President
Paragon Commercial Bank, Raleigh, NC
01.2008 - 01.2010
- Joined a newly developed Private Banking team with the task of leading the sales and development of branding, product and market strategy with a monthly goal of new business of $1 million in investable assets.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Relocated due to husband’s job.
Education
Bachelor of Science - Marketing
University of South Florida
Tampa, FL05.2006
Skills
- Strong Physician Relationships
- Healthcare Management
- Portfolio Management
- Sales
- Strategic Partnerships
- Data Analytics
- Leadership
Certification
- Series 6
- 63 & Life & Health Ins. (Expired)
- Proficient in Salesforce
Affiliations
- Junior Achievement
- Rotary of Dunedin, Board Member & Fundraiser Chairman 2005-2006
- Dunedin Chamber, Board Member 2005-2006
- American Heart Association Fundraising Committee, Tampa, FL 2003-2006
- American Cancer Society Fundraising Committee, Tampa, FL 2003-2006
- I-Drive Chamber of Commerce, Orlando, FL 2011-2012
- Chamber Tourism Orlando Class of 2012
Professionalattributes
Experienced sales and marketing professional with over 20 years in various production and leadership capacities. Recognized as a top performer in all facets of strategic and tactical sales, brand management and niche marketing development as well as for providing outstanding personalized service to all levels of clientele. Consistently successful in fostering sound customer relationships, yielding lasting loyalty and supporting long-term growth.
Timeline
Direct Patient Care Representative
Orthofix
04.2024 - Current
Substitute Teacher
Bishop Kenny High School
08.2022 - Current
Client Success Executive/Partner Operations Manager
Remedy Partners/Signify Health
08.2016 - 02.2020
Director of Business Development and Physician Liaison
In Patient Care, IPC
03.2015 - 08.2016
Sales and Business Manager, Brooks Home Care Advantage
Brooks Rehabilitation
05.2014 - 03.2015
CHN, Physician Liaison
Florida Hospital
05.2010 - 01.2014
Business Development Consultant
Florida Hospital; Centra Care, A division of Florida Hospital, Orlando, FL
05.2010 - 08.2012
Private Banking, Vice President
Paragon Commercial Bank, Raleigh, NC
01.2008 - 01.2010
- Series 6
- 63 & Life & Health Ins. (Expired)
- Proficient in Salesforce
Bachelor of Science - Marketing
University of South Florida
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