Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jill Ferri

Ashland,MA

Summary

Resourceful Office Manager with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.

Overview

2
2
years of post-secondary education
24
24
years of professional experience

Work History

Office Manager

Orifice Recycling & Refuse
Ashland
01.2019 - Current
  • Managed daily office operations, ensuring efficient workflow processes that supported overall business functions.
  • Supervised administrative staff, ensuring timely completion of tasks and projects to meet organizational goals.
  • Coordinated interdepartmental communication, enhancing support for recycling and refuse initiatives.

Managed all accidents and workers' compensation issues.

  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed all accidents and workers' compensation claims by investigating incidents and coordinating with insurance providers.

Supervisor/Transportation Dispatcher

Michael J Connolly & Sons Inc.
Walpole, Massachusetts
08.2002 - 01.2019
  • Supervised daily operations to optimize workflow and enhance productivity.
  • Trained staff on safety protocols and operational procedures.
  • Coordinated inventory management to maintain stock levels and organization.
  • Conducted regular safety inspections to maintain compliance with regulations and promote a culture of safety.
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Managed staff scheduling to ensure optimal route coverage and efficient resource allocation.

Education

Associate of Science - Criminal Justice

Massbay Community College
Framingham, MA
09.1998 - 05.2000

Skills

  • Office management
  • Supplier coordination
  • Payment processing
  • Filing system maintenance

Timeline

Office Manager

Orifice Recycling & Refuse
01.2019 - Current

Supervisor/Transportation Dispatcher

Michael J Connolly & Sons Inc.
08.2002 - 01.2019

Associate of Science - Criminal Justice

Massbay Community College
09.1998 - 05.2000
Jill Ferri