Jill Gross
Red Bud,IL
Summary
Expert in food safety and sanitation, consistently maintaining high standards while managing kitchen staff. Proven ability to develop innovative menu items, enhancing customer satisfaction and ensuring adherence to dietary restrictions. Strong communicator with a focus on team training and development.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Head Cook
St. John's Lutheran Church and School
04.2010 - 08.2025
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Monitored food preparation processes to maintain consistent taste, texture, and presentation of dishes.
- Adhered to strict dietary restrictions when creating customized meal options for guests with allergies or preferences.
- Developed new menu items for increased customer satisfaction
- Oversaw kitchen equipment maintenance schedule, ensuring all tools and appliances were in top working condition.
- Set up and broke down kitchen for service.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Monitored food production to verify quality and consistency.
Customer Service
Shirwin Farms
03.2020 - 06.2020
- Provided exceptional customer service, addressing client concerns promptly and thoroughly.
- Answered inquiries and provided superior customer service
- Organized, unloaded and stocked plants
- Ensured the produce was stocked and fresh for purchase
Dental Assistant
Smiles R Forever
08.2005 - 04.2010
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Education
Waterloo High School
Waterloo, ILGraduate Certificate -
Dental Careers Unlimited
Swansea, ILSkills
- Verbal and written communication
- Food storage
- Meal preparation
- Food preparation
- Food safety
- Cleaning and sanitation
- Recipes and menu planning
- Staff management
- Kitchen management
Certification
- Licensed Illinois Food Manager
Timeline
Customer Service
Shirwin Farms
03.2020 - 06.2020
Head Cook
St. John's Lutheran Church and School
04.2010 - 08.2025
Dental Assistant
Smiles R Forever
08.2005 - 04.2010
Waterloo High School
Graduate Certificate -
Dental Careers Unlimited
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