Jill Hisbrook
Scotts Hill,TN
Summary
- Highly trained Order Picker with strong performance record of high production in product selection and packing. Excellent level of accuracy in pick and pack, successfully meeting quotas in high production tempo. Supports shipping team with assistance palletizing, labeling and loading trucks.
- Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on responsibilities and overtime to meet team goals.
- Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues.
- Ready to bring hardworking mentality to any position. Driven to learn position inside and out to maximize contributions and support business and customer objectives.
Overview
11
11
years of professional experience
Work History
Adult Corrections Officer
Core Civic
Clifton, TN., TN.
01.2022 - Current
- Observed behavior of residents individually and in groups.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons
- Responded quickly to medical emergency involving collapsed inmates.
- Arranged library visits, work assignments, family visits and counseling appointments for prisoners
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility
- Oversaw conduct of 128 prisoners to prevent escapes or violent behavior
Order Picker
Auto Zone Distribution Center
Lexington, TN
12.2015 - 12.2021
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Transported merchandise pallets to move in warehouse.
- Kept work areas neat, clean and free from debris.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Prepared and checked outbound shipments for accuracy.
Customer Service Associate
Walmart
Lexington, Tn, TN
02.2011 - 11.2015
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Executes excellent sales floor merchandising and selling.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Recommended products to customers, thoroughly explaining details.
Education
Medical Information Technology - Medical Billing And Coding
03.2016
Medical Information Technology - Welding Technology
03.1999
Associate of Applied Science - Photography
02.1986
Skills
- Strong Attention to Detail
- Productivity and Time Management
- Verbal and Written Communication
- Reliable and Responsible
- Organizational Skills
- Customer-Oriented Mindset
- Forklift Operation
- Safety and security
- Correctional facility procedures
- Self-defense techniques
- Surveillance
- Search and seizure procedures
Timeline
Adult Corrections Officer - Core Civic
01.2022 - Current
Order Picker - Auto Zone Distribution Center
12.2015 - 12.2021
Customer Service Associate - Walmart
02.2011 - 11.2015
Tennessee Technology Center - Medical Information Technology, Medical Billing And Coding
Tennessee Technology Center - Medical Information Technology, Welding Technology
Austin Community College - Associate of Applied Science, Photography