JILL JONES
Project Manager / ScrumMaster
Fenton,MI
Summary
Results-driven and detail-focused Business and IT professional with extensive experience as a Scrum Master, Project Management, and Deployment Leader in high-volume, customer-focused service industries. Recognized for being highly personable, quick-thinking, and self-motivated, I thrive as a leader and team player. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of [Type] production writing, planning and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines.
Overview
21
21
years of professional experience
4
4
Certification
Work History
Director of Integration
Forum Health LLC
Flint, MI
05.2019 - 02.2024
- Integrated 35 Medical Practices: Orchestrated the seamless integration of 35 medical practices into Forum Health, elevating the company from a regional entity to a leading $55 million financial services powerhouse within 5 years.
- Proven ability to develop and implement creative solutions to complex problems.
- Applied effective time management techniques to meet tight deadlines.
Project Manager/ScrumMaster
Diplomat Pharmacy
01.2015 - 01.2019
- Results-Driven Agile Facilitation: Orchestrated and led Daily/Weekly Scrum Meetings, ensuring effective communication and collaboration among team members, resulting in improved coordination and faster issue resolution.
Deployment Leader
Hewlett Packard
Grand Blanc, MI
01.2003 - 04.2015
- Managed financial planning and reporting for PC hardware refresh within Shell account, ensuring budget adherence. Oversaw delivery, implementation, and supplier management, maintaining metrics. Provided leadership in planning and strategy, supporting Service Line Leader. Handled 153,000 desktop and notebook refreshes, ensuring compliance with procedures. Liaised with HP Global Deployment teams to address escalations and ensure schedule compliance.
- Interacted well with customers to build connections and nurture relationships.
Education
Associate of Business Degree in General Business -
01.2007
Skills
- Project Management tools, Agile Development
- Microsoft Office 365 Suite
- Relationship Building
- Information Technology Management
- Performance Evaluation and Monitoring
- Financial Reporting
- Management Team Building
- Quality Assurance
- Issues Resolution
- Team Management
- Change Management
Certification
- Certified ScrumMaster (CSM)
- Certified Scrum Product Owner (CSPO)
- Certified Scrum Professional Product Owner (CSPO)
- Certified Scrum Professional ScrumMaster (CSP)
Referrals
- Phil Hagerman, Forum Health, LLC, phagerman@forumhealth.com, (810) 516-3489
- Mike Wenner, Forum Health, LLC, mwenner@forumhealth.com, (586) 764-8837
- Kristen Molzon, Advance Rehab Management Services, KristinK@molzon.com, (810) 610-6695
Timeline
Director of Integration - Forum Health LLC
05.2019 - 02.2024
Project Manager/ScrumMaster - Diplomat Pharmacy
01.2015 - 01.2019
Deployment Leader - Hewlett Packard
01.2003 - 04.2015
Baker College - Associate of Business Degree in General Business,
- Certified ScrumMaster (CSM)
- Certified Scrum Product Owner (CSPO)
- Certified Scrum Professional Product Owner (CSPO)
- Certified Scrum Professional ScrumMaster (CSP)
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