Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jill Kreis

Kenmore,WA

Summary

Diligent professional with many years in research and circulation services and many years of working in a busy environment. I have experience with computers and multi-line telephone systems.

Overview

34
34
years of professional experience

Work History

Adult Services Librarian

King County Library System
Issaquah, WA
04.1990 - 04.2024
  • Administered library programming, including reading groups, author talks, and educational workshops
  • Led community outreach initiatives, fostering strong relationships between the library and local organizations. Some of these organizations are:
  • Bellevue Downtown Association which brought music and other events to the library
  • Bellevue Friends of the Library Book Discussion Group - I facilitated this group for approximately 10 years. This included creating yearly book lists covering diverse subjects for a group of 20+ members, finding questions, and leading discussions for the monthly meetings
  • One Redmond, which supports small businesses
  • SHIBA offered programming on Social Security and Medicare
  • Publicized and promoted library services, programs and collections
  • Collection development duties included finding, ordering and weeding materials
  • Researched questions and concerns from customers in person, by telephone, chat, and email
  • Assisted patrons with locating information using online databases, search engines, websites, and other research tools
  • Conducted library tours to introduce patrons to resources available in the library
  • Fostered a welcoming and inclusive library environment, encouraging community participation and lifelong learning

NGSSA Board Member Volunteer

NGSSA
Bothell, WA
03.2003 - 06.2013
  • Volunteered with the Northshore Girls Slowpitch Softball Association as Registrar for 10 years
  • Duties included registering the girls through data entry, communicating with parents and coaches, placing girls on teams based on geography, attending monthly meetings, collecting fees and maintaining records
  • Coached girls for 15+ years
  • Coached girls softball teams for numerous years, starting with very beginners and coached through high school. Duties included coordinating positions for each inning/game, ensuring we had enough players for games, and creating plans to keep players interested during practices

School Volunteer

Northshore School District
Bothell , WA
09.1996 - 06.2007
  • Attended school events such as field trips and assemblies
  • Graded student assignments
  • Built positive working relationships with students and school administrators
  • I worked as a classroom volunteer while my children were in Elementary and Junior High

Education

Master of Science - Library And Information Science

University of Washington
Seattle, WA
08-1988

Skills

  • Librarians assist patrons with information about library materials, equipment, programs, and services to help them succeed through ideas, interaction and information Assistance may be in person, online, and over the phone Librarians regularly help patrons in using computers and printers and work to ensure that library technology is functioning In addition, they address patron behavior issues in the library Librarians work to directly de-escalate and resolve disputes, enforce the Patron Code of Conduct, and handle challenging situations with patrons Librarians also work in library material circulation and materials handling
  • Librarians develop and maintain positive relationships with coworkers and patrons, resolving service, circulation, or technology issues with a high standard of customer service and adept critical thinking skills Librarians also possess direct customer service experience, model and champion intellectual freedom, and are comfortable and confident working directly with diverse communities

Timeline

NGSSA Board Member Volunteer

NGSSA
03.2003 - 06.2013

School Volunteer

Northshore School District
09.1996 - 06.2007

Adult Services Librarian

King County Library System
04.1990 - 04.2024

Master of Science - Library And Information Science

University of Washington

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Jill Kreis