Jill Lane

• Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
• Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
• Provided support during classes, group lessons, and classroom activities.
• Provided one-on-one support to students with special needs, enabling them to achieve academic success.
• Prepared instructional materials such as worksheets, visuals aids, or manipulatives according to teacher directives for effective lesson execution.

I started substituting in special education. I was hired shortly thereafter.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Cultivated warm relationships with regular customers.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.

Was my first job in housekeeping

Took care of all the chores that were necessary in order to ready the room for the next guest.

Managed scheduling tasks.

Executed regular and rotating assignments efficiently.

Cultivated strong customer relationships.