Jill Lennox-Pawlinski
Plainfield,IL
Summary
16 Years as a licensed foster parent working closely with several birth families. Adoptive parent of 5 children. Volunteer host family with Safe Families for Children for 5 years. Strong customer service background working with people from all walks of life.
Overview
28
28
years of professional experience
Work History
Driver
First Student
04.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Coding Specialist
Doctors of Physical Therapy
11.2022 - 03.2024
- Promoted a collaborative work environment through effective communication and teamwork among fellow Medical Coding Specialists.
- Collaborated with healthcare providers to clarify ambiguous or incomplete documentation, resulting in more precise medical codes.
- Streamlined billing processes for improved efficiency by maintaining up-to-date knowledge of coding guidelines and procedures.
- Assisted management in revenue optimization by providing expertise in medical coding practices and identifying potential areas for improvement.
- Maintained strict adherence to HIPAA regulations by protecting confidential patient information during the coding process.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Followed up with medical staff regarding missing information in patient records.
- Input data into computer programs and filing systems.
Covid Tester
Center for Covid Control
10.2021 - 02.2022
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
- Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
- Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
- Implemented quality control measures to maintain high standards in sample collection and storage throughout the entire process of COVID-19 testing.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Maintained accurate records of each test administered, facilitating efficient contact tracing efforts in case of positive results.
- Educated patients on quarantine guidelines after administering tests, minimizing the spread of COVID-19 within communities.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Donned and removed personal protective equipment (PPE) per company protocols.
Extern, Medical Assistant
Amita Health
10.2020 - 12.2020
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Enhanced patient care by accurately recording medical histories and vital signs.
- Implemented infection control protocols, ensuring a safe and clean environment for patients and staff.
- Participated in ongoing professional development opportunities, staying up-to-date on best practices within the field of medical assisting.
- Enhanced communication between healthcare providers and patients by serving as a liaison in diverse clinical settings.
- Maintained strict compliance with HIPAA regulations, safeguarding sensitive patient information at all times.
- Assisted in minor surgical procedures, providing reliable support to physicians during critical moments.
- Contributed to the smooth operation of the clinic through effective inventory management and supply replenishment tasks.
- Provided pre-and post-operative care instructions to patients undergoing surgical procedures, supporting successful recoveries.
- Collected histories, vitals, and current complaints via patient interviews.
- Welcomed patients and inquired about wellbeing since last treatment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Administrative Assistant
Embossed Graphics
01.2017 - 01.2020
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
Certified Nurse Assistant
Provena Care at Home
09.2002 - 12.2004
Certified Nurse Assistant
Advanced Urology Associates
03.2002 - 12.2004
Medical Assistant
ACU Health Care
08.2000 - 03.2002
Central Sod Farm, Inc.
08.1996 - 05.2000
Education
Certificate - Medical Assistant
Joliet Junior College
Joliet, IL01.2020
Certificate - Medical Billing and Coding
Joliet Junior College
Joliet, IL01.2018
Associate degree - General Studies
Joliet Junior College
Joliet, IL01.2016
Certified Nurse’s Assistant -
Joliet Junior College
Joliet, IL01.2003
Skills
- Vital Signs
- Medical Terminology
- Medical Assisting
- BLS Certified
- Electronic Medical Record (EMR)
- Healthcare
- Medical Records
- HIPAA compliance
Customer service
Volunteer Experience
- Elementary school PTO Vice-President, 01/01/16, Present
- Licensed foster parent, 01/01/04, 12/31/21
Timeline
Driver
First Student
04.2024 - Current
Coding Specialist
Doctors of Physical Therapy
11.2022 - 03.2024
Covid Tester
Center for Covid Control
10.2021 - 02.2022
Extern, Medical Assistant
Amita Health
10.2020 - 12.2020
Administrative Assistant
Embossed Graphics
01.2017 - 01.2020
Certified Nurse Assistant
Provena Care at Home
09.2002 - 12.2004
Certified Nurse Assistant
Advanced Urology Associates
03.2002 - 12.2004
Medical Assistant
ACU Health Care
08.2000 - 03.2002
Central Sod Farm, Inc.
08.1996 - 05.2000
Certificate - Medical Billing and Coding
Joliet Junior College
Associate degree - General Studies
Joliet Junior College
Certified Nurse’s Assistant -
Joliet Junior College
Certificate - Medical Assistant
Joliet Junior College
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