Jill Marble
Customer Support/Sales Representative
Gresham,OR
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Hard working employee, with customer satisfaction top of mind, only second to closing accounts. I have a strong worth ethic, adaptability and exceptional interpersonal skills. I'm adept at working effectively unsupervised and quickly mastering new skills. Talented sales rep, successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.
Overview
13
13
years of professional experience
Work History
Driver
Door Dash
08.2023 - 12.2023
- Delivered packages and food to customers in a timely and efficient manner.
- Checked packages and food and drinks, to ensure everything that was ordered was there.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Account Executive
Empower Solutions
01.2021 - 11.2022
- Work closely with Manufacturers, their Sales Reps and Engineers
- Manage pipeline with calls, and emails
- Marketing strategy & alignment
- Created Quotes
- Managed RFQ's and RFI contract writing and verifying
- Work with many teams to solve challenging customer problems
- Made and exceeded quota
- Identified potential new customers through research of industry trends and competitive analysis.
- Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
- Maintained accurate records of all sales activities using CRM software systems.
Territory Account Manager
Pulse Secure
04.2020 - 12.2020
- Create net new and renewal quotes
- Inbound and outbound calls to current and prospective customers
- Weekly, mid-quarter, quarterly and yearly forecasting
- CRM management
- Channel partner management
- Weekly forecast meetings with CRO
- Receive PO's and work with distribution and fulfillment
- Data import and data pull
- Generated $6M in sales.
- Exceeded targets by building, directing, and motivating high-performing sales team.
Inside Sales Rep
Televerde/Pulse Secure
10.2016 - 04.2020
- Lead generation
- Quoting
- Channel partner relationship management
- Weekly, mid-quarter, quarter, yearly forecasting
- Maintain CRM information
- Twice weekly account executive and territory meetings
- Prepare and submit activity reports
- Generated $2-$4M a year in sales.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Inside Sales Manager
Elontec LLC
12.2010 - 08.2016
- Weekly & quarterly reporting to VP & President
- Data Import
- RFP Contract writing
- Building local and state government business
- Training of new hires, and residual training
- Account management and sales quotas
- Implemented and customized CRM
- Created training documents, set data standards & processes
- Initiate Sales Process with appointments
- Assist outside sales reps with closing accounts
- Build and maintain pipeline, $2M annually
- Customer retention and cold calling
- Set metrics, daily, weekly, quarterly & annually
- Inside Sales calling on telecommunications, technology, relocation and furniture.
- Streamlined the sales process by utilizing CRM tools for efficient tracking of leads, prospects, and closed deals.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Evaluated and optimized sales scripts to maintain relevance in response to market changes, resulting in a higher conversion rate.
Education
AA in computer technology -
Rio Salado College
Tempe, AZPulse Secure
Sales and Networking, 06/2020Skills
Microsoft Office Suite
CRM Management
Type 50 words a minute
Hostess
Cashier -POS
Balance cash drawer
Receptionist
Excellent written and verbal communication
Account Management and Oversight
Customer Service
Order Management
Pipeline Management
Timeline
Driver
Door Dash
08.2023 - 12.2023
Account Executive
Empower Solutions
01.2021 - 11.2022
Territory Account Manager
Pulse Secure
04.2020 - 12.2020
Inside Sales Rep
Televerde/Pulse Secure
10.2016 - 04.2020
Inside Sales Manager
Elontec LLC
12.2010 - 08.2016
AA in computer technology -
Rio Salado College
Pulse Secure