Jacob Britton
Oak Harbor,WA
Summary
Proven track record in transportation and customer service, exemplified by a clean driving record and exceptional time management skills honed at various companies. Excelled in enhancing customer satisfaction through punctual deliveries and reliable service. Skilled in Microsoft Office Suite and technical support, demonstrating a blend of hard and soft skills vital for dynamic work environments.
Overview
9
9
years of professional experience
Work History
Driver
Skagit Farmer Supply
04.2024 - 07.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Driver
AAA Freight
11.2023 - 04.2024
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Residental Tech
Xfinity Comcast
02.2023 - 11.2023
- Optimized digital resources through routine troubleshooting and proactive system updates.
- Worked with customers to determine and fix any all problems they have
- Maintained a front facing relationship with customers
Customer Service Representative
Taco Bell
05.2015 - 02.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Counted Cash payments and drawers between each shift
Driver
Arrow Transportation
05.2022 - 11.2022
- Followed all relevant traffic laws and safety regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Delivery Driver
Amazon
01.2022 - 05.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Driver
Schneider Trucking
02.2019 - 12.2021
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Education
Bachelor of Science - Business
Skagit Valley College
Mount Vernon, WA06.2027
High School Diploma -
Oak Harbor High School
Oak Harbor, WA06.2012
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Critical Thinking
- Money handling abilities
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office Suite
- Technical Support
Timeline
Driver
Skagit Farmer Supply
04.2024 - 07.2024
Driver
AAA Freight
11.2023 - 04.2024
Residental Tech
Xfinity Comcast
02.2023 - 11.2023
Driver
Arrow Transportation
05.2022 - 11.2022
Delivery Driver
Amazon
01.2022 - 05.2022
Driver
Schneider Trucking
02.2019 - 12.2021
Customer Service Representative
Taco Bell
05.2015 - 02.2023
Bachelor of Science - Business
Skagit Valley College
High School Diploma -
Oak Harbor High School