Jill M. Lietha
Certified Medical Assistant (AAMA)
Clear Lake,MN
Summary
Conscientious Healthcare professional offering over 23 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
25
25
years of professional experience
Work History
Informatics Liaison
CentraCare
06.2022 - 08.2025
- On-site support to providers and staff at Ambulatory and Hospital Outpatient Clinics.
- Develop and cultivate relationships with providers.
- Troubleshooting concerns with the Epic application.
- Worked with leadership to streamline workflows.
- Assisted with the development and creation of system templates.
- Understanding clinical workflows, configuring, and customizing Epic to meet the needs of the users.
- Acted as a bridge between clinical users and the technical aspects of the Epic system.
- Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.
CMA
CentraCare
09.2017 - 06.2022
- Super user of EPIC, helping to establish proficiency through all users.
- Maintain accurate records of patient care, conditions, progress, and concerns.
- Assist in the examination and treatment of patients, measure vital signs, such as pulse rate, temperature, blood pressure, weight, and height, while adapting to patients’ physical, emotional, and developmental needs.
- Maintain and order medication, vaccine inventory.
- Effectively communicate with external healthcare facilities to research and identify medical needs, including correcting any discrepancies.
- Assist physicians with procedures through routine office visits.
- Sanitized, restocked, and organized exam rooms and medical equipment.
CMA
St. Cloud Medical Group
01.2002 - 09.2017
- Obtain information about patients' medical history, drug history, complaints, and allergies.
- Administer x-rays, injections, treatments, and perform routine laboratory tests.
- Provide support for treatment procedures, including preparing, assisting physicians, and sterilizing equipment.
Phlebotomist
BioLife Plasma Services
04.2000 - 01.2002
- Operating, maintaining, and troubleshooting plasmapheresis machines while ensuring the safety of our donors.
- Create a welcoming atmosphere for new and returning donors through screening, obtaining and recording vital signs, and donating plasma.
- Identifying operational opportunities for continuous improvement, and initiating changes to center processes.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Education
Medical Assistant - Medical Assistant
Anoka-Hennepin Technical College
Anoka, MN12.2001
Skills
Adaptive/Change Management
Detail Oriented
Process Improvement Driven
Collaborative
Effective Problem Solver
Team Focused
Well Managed
Assertiveness
Representative experience
Issue resolution
Policies and procedures implementation
Community Service
- Clear Lake Fire Department, Volunteer Firefighter, Clear Lake
- Mentor for Becker Robotics CIS #4607
Affiliations
- Emergency Medical Responder
- Becker Youth Lacrosse Board Member
- CIS #4607 Robotics (Becker Robotics) Executive Vice Chair Board Member Booster Club
Timeline
Informatics Liaison
CentraCare
06.2022 - 08.2025
CMA
CentraCare
09.2017 - 06.2022
CMA
St. Cloud Medical Group
01.2002 - 09.2017
Phlebotomist
BioLife Plasma Services
04.2000 - 01.2002
Medical Assistant - Medical Assistant
Anoka-Hennepin Technical College