Jill Munson
Missoula,MT
Summary
Dynamic retail professional with a proven track record at Target, excelling in customer service and sales expertise. Recognized for enhancing customer engagement and optimizing merchandise displays. Adept at cash handling and fostering teamwork, consistently achieving sales goals while maintaining a professional appearance and reliability.
Overview
18
18
years of professional experience
Work History
Retail Sales Associate
Target
Missoula, MT
07.2014 - 03.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to ensure compliance with store standards.
- Processed transactions efficiently at point-of-sale system, ensuring customer satisfaction.
- Collaborated with team members to optimize store layout and improve customer flow.
School Janitor
Garden City Montessori
Missoula, MT
09.2012 - 04.2017
- Maintained cleanliness and sanitation in classrooms, restrooms, and common areas.
- Operated industrial cleaning equipment to ensure efficient facility upkeep.
- Assisted in inventory management of cleaning supplies and equipment.
- Implemented safety protocols to promote a hazard-free environment.
- Collaborated with maintenance team to address repairs and improvements promptly.
- Maintained a clean and safe environment by performing daily janitorial tasks such as sweeping, mopping, and sanitizing surfaces.
- Ensured proper waste disposal with regular trash removal and recycling efforts, promoting an eco-friendly campus.
- Assisted in maintaining a healthy learning environment by deep cleaning classrooms, restrooms, and common areas on a consistent basis.
Editorial Assistant
Kessinger Publishing
Whitefish, MT
02.2012 - 07.2012
- Coordinated editorial workflows to ensure timely publication of manuscripts.
- Assisted in proofreading and editing text for clarity and consistency.
Library Director
Chouteau County
Fort Benton, MT
09.2005 - 01.2012
- Led library operations, ensuring efficient service delivery and resource management.
- Developed and implemented strategic initiatives to enhance community engagement and outreach programs.
- Managed budget allocations, optimizing resources for program development and staff training.
- Oversaw collection development, curating diverse materials to meet community needs and interests.
- Mentored library staff, enhancing professional skills through training and performance evaluations.
- Fostered partnerships with local organizations, promoting collaborative educational programs and events.
- Spearheaded technology integration, improving access to digital resources for patrons.
- Evaluated library services, implementing improvements based on user feedback and industry trends.
- Assisted customers with questions and requests.
- Confidently maintained and balanced library's annual budget.
- Held meetings to assess future policies, procedures and long-range plans.
- Organized library circulation processes.
- Hired, scheduled and motivated library staff and volunteers.
- Managed budgets effectively, allocating funds strategically to maximize resources while minimizing expenses.
- Prepared deposits and balanced money drawer.
- Coordinated book signings, talks and dedications.
- Directed requests to appropriate maintenance personnel regarding physical improvement and upgrades necessary at all library facilities.
- Trained staff and wrote employee manuals.
- Officially represented library at local meetings and town hall events to advocate for sponsorship opportunities.
Education
English, Journalism, History
The University of Montana
Missoula, MTHigh School Diploma - General Studies
Columbia Falls High School
Columbia Falls, MT06.1980
Skills
Customer service
Teamwork
Problem-solving
Teamwork and collaboration
Time management
Customer assistance
Cash handling
Customer engagement
Retail sales
Reliability and punctuality
Store opening and closing
Money handling
Flexible schedule
Cash register operation
Professional appearance
Stocking and receiving
Store maintenance
Phone etiquette
POS system operations
Customer needs assessment
Transaction processing
Sales expertise
Policy and procedure adherence
Stock replenishment
Display setup
Independent judgement
Trend awareness
Brand representation
Upselling strategies
Fitting room maintenance
Product merchandising
Sales goals attainment
Merchandise display
Sales trends
Suggestive selling
Point of sale operation
Fashion sense
Cross-selling techniques
Product promotions
Loss prevention
Truck unloading
Display building
Promotional events
Friendly and outgoing
Shelf stocking
Cash drawer balancing
Inventory audits
Upselling and cross selling
Price tagging
Visual display arrangement
Department reset
Sales goal achievement
Dressing room support
Additional Information
Work experience as an Elementary School Secretary, co-owner of a small grocery store, house cleaner and restaurant server.
Timeline
Retail Sales Associate
Target
07.2014 - 03.2023
School Janitor
Garden City Montessori
09.2012 - 04.2017
Editorial Assistant
Kessinger Publishing
02.2012 - 07.2012
Library Director
Chouteau County
09.2005 - 01.2012
English, Journalism, History
The University of Montana
High School Diploma - General Studies
Columbia Falls High School