Enthusiastic individual experienced in merchandising and sales for a variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Hi, I’m
Jill Norman
Merchandising & Marketing Professional
Jackson,MS
Summary
Overview
16
years of professional experience
Work History
National Garden ServiceJackson, MS
Live Goods Merchandiser
09.2023 - 04.2024
Job overview
- Enhanced plant display quality by regularly monitoring and maintaining proper plant placement and organization.
- Maximized shelf space utilization with strategic placement of plants based on visual appeal and store layout.
- Updated pricing and signage to complete product displays and educate customers.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
Home 2 Suites By HiltonRidgeland, MS
Assistant Front Desk Manager
02.2023 - 09.2023
Job overview
- Enhanced guest satisfaction by promptly addressing inquiries and resolving issues at the front desk.
- Monitored front desk staffing hours and scheduled weekly employee shifts.
- Provided exceptional customer service, resulting in increased repeat business and positive online reviews.
- Provided resources for training new employees and ongoing training for current staff.
JPMorgan ChaseRidgeland, MS
Senior Mortgage Loan Originator
02.2008 - 06.2008
Job overview
- Mentored junior team members on best practices for mortgage origination, contributing to overall department success.
- Developed strong relationships with key stakeholders, including realtors, appraisers, and title companies to facilitate successful loan closings.
- Conducted thorough analyses of applicant financial information to ensure accurate risk assessment and mitigate potential losses.
Education
Mississippi State UniversityStarkville, MS
Bachelor of Science (B.S.) Marketing
University Overview
Honors: Magna Cum Laude
Timeline
Live Goods Merchandiser
National Garden Service
09.2023 - 04.2024
Assistant Front Desk Manager
Home 2 Suites By Hilton
02.2023 - 09.2023
Senior Mortgage Loan Originator
JPMorgan Chase
02.2008 - 06.2008
Mississippi State University
Bachelor of Science (B.S.) Marketing