Accomplished Agency Manager II at Avera@Home, with a positive record of enhancing team collaboration and client relations across large geographic areas. Leveraged problem-solving aptitude and administrative management skills to optimize resource allocation and employee development, significantly boosting agency efficiency. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.