Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

JIll Phillips

Chattanooga,TN

Summary

With a proven track record as the Owner/Operator of J'Lynn Chocolates, I excel in finance management and team building. Leveraging market trends to drive growth and profitability, I've mastered client relationships and marketing strategies, ensuring a significant increase in brand visibility and customer satisfaction.

Overview

15
15
years of professional experience

Work History

Owner/Operator

J'Lynn Chocolates
Chattanooga, TN
10.2017 - Current
  • Developed business plan and budget to maximize profitability.
  • Analyzed market trends and customer feedback to identify opportunities for growth.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Created marketing strategies to drive revenue and increase brand visibility.
  • Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
  • Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
  • Negotiated contracts with clients for products or services rendered by the company.

Salon Owner/Operator

Drool Creations
Chattanooga, TN
10.2009 - 09.2019
  • Maintained salon finances, including budgeting, payroll and bookkeeping.
  • Organized and scheduled appointments for clients using software systems.
  • Managed staff by recruiting, training and coaching employees.
  • Provided excellent customer service to ensure repeat business from satisfied clients.
  • Ordered supplies and equipment needed for daily operations.
  • Ensured that all safety protocols were followed in the salon at all times.
  • Monitored stock levels of products used in services offered at the salon.
  • Promoted special offers through social media platforms to attract new customers.

Education

Graduate Certificate -

Ecole Chocolat
San Francisco, CA
04-2016

Skills

  • Finance management
  • Customer relationship management
  • Client relationship management
  • Staffing
  • Marketing expertise
  • Documentation and reporting
  • Document management
  • Hygiene standards
  • Team building
  • Time management abilities
  • Multitasking
  • Problem-solving abilities
  • Conflict Resolution
  • Scheduling

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Owner/Operator

J'Lynn Chocolates
10.2017 - Current

Salon Owner/Operator

Drool Creations
10.2009 - 09.2019

Graduate Certificate -

Ecole Chocolat
JIll Phillips