Jill Riggs
Brighton,TN
Summary
With over thirty years of experience working with in-vivo research models, my goal is to leverage my strongest assets to align with the strategic plan and ultimately advance the mission of St. Jude. I am pursuing a role that presents professional challenges in the realm of research experimentation, critical thinking skills and leadership. I have a proven track record of supporting the integrity of research studies and data collection, while balancing that with the ethical treatment of laboratory animals and fostering a safe working environment. I am fully dedicated to the refinement of research practices through the application of rigorous methods and refinements thereby enhancing the credibility of our work. I am an experienced leader adept at managing complex projects and groups of people while ensuring high standards. During my twenty year tenure at St. Jude, I have built strong working relationships with at least eleven core units and service providers, maximizing institutional resources. I am a "super-user" of Workday with over one hundred online modules used for job training and continuing education resources, increasing staff access to training, improved communication, work consistency, and productivity. Teaching comes naturally, and I take pleasure in elevating the skills of those around me in the name of great research and boosting employee morale. These strengths improve collaboration and open up a wider range of opportunities for scientific advancements at St. Jude. Lastly, my Lean Six Sigma Green Belt certification equips me with enhanced problem-solving skills that I use to contribute to organizational improvement, employee satisfaction, and cost reduction.
Overview
34
34
years of professional experience
Work History
ARC Training Manager
St. Jude Children's Research Hospital
06.2019 - Current
- Management of multiple online learning platforms; Lucidoc document management, CITI Program, ALL, Articulate, Venngage, Survey Monkey, LAWTE, MS Forms, Adobe, Excel, Word, PP, Workday
- Development of SharePoint event tracking and root cause analysis system to monitor and improve the performance of animal care
- Instructor of an array of classroom-led training and conducts more than two hundred in-vivo lab training using over thirty different animal procedure types annually
- Lead St. Jude graduate student rotations to work with in-vivo models
- Author of a comprehensive training program and the development of a comprehensive departmental safety training program
- Review of Cayuse animal protocols and use of VOLT for research staff training documentation
- Manager and trainer of rodent aseptic techniques training program
- Manager and trainer of cesium 137 and x-ray irradiators
- Management of ARC website content for training services
- Facilitated AALAS certification of forty+ ARC employees
- Organize and edit training manuals, thirty-plus e-courses, and over fifty visual aids
- Communicate learning and performance objectives, schedules, and training assessments to upper management
- Improve compliance with industry regulations through the development and delivery of specialized compliance training programs
- Collaborate with department heads to align training programs with organizational goals, ensuring relevancy and impact
- Conduct training needs analysis and target effective training solutions
ARC Training Coordinator
St. Jude Children's Research Hospital
01.2004 - 01.2018
- Developer of intensive rodent surgical training program
- Designed and instrumental in the development of Access database containing all ARC training activities
- Development of employee onboarding experience, annual mandatory training modules, and job training programs
- Author of more than fifty SOPs, SOP committee facilitator, development of ARC SOP training programs
- Oversight of security and facility access
- Development of FOM, EVS, construction and visitor training
- Development of 'Designated Trainer Program'
- Monitored and evaluated training metrics
- Identified skill gaps and addressed through targeted training
- Refinement of animal procedures
- Management of ARC website content via SharePoint
- Voluntary ARC departmental safety coordinator for 20+ years
Manager, Animal Welfare & University Compliance
University of Missouri Saint Louis
01.2002 - 01.2004
- Managed operational budget and personnel salary and job activities
- Manage issues related to University compliance with state and federal regulations for animal and human subjects research
- Inspection, maintenance, and renovation of three physical plants
- Led facility inspections for annual USDA, semi-annual IACUC, and one AAALAC accreditation visit
- Preparation of USDA, AAALAC, and IACUC program documents
- Ad hoc member of IACUC, assistant to IRB and IACUC Chairs
- Establishment of database to manage over 100 approved experimental protocols
- Implementation of a per diem system to recover over $10,000 in facility expenses for previous and current fiscal years
Research Technician – Pharmaceutical Research & Development
Pfizer
01.1996 - 01.2002
- Facilitated R&D of pharmaceuticals conducting in-vivo studies through animal care, conducting technical procedures, and facility operations
- Conducted daily health assessments and treatments of large in-vivo studies with various species: rats, mice, rabbits, dogs, guinea pigs, hamsters, and aquatic frogs
- Preparation and participation in twelve IACUC, two AAALAC, six safety, two FDA and USDA visits/inspections
- Managed facility animal health surveillance/sentinel programs including recordkeeping, sample collection and review of reports
- Trainer of animal dose administrations and blood collection techniques, necropsies, and surgical procedures
- Laboratory Animal Technician of the Year Award 1998
Research Technician – Agricultural Toxicology (Safety Assessment)
Monsanto
01.1991 - 01.1996
- Efficacy and safety assessment of BST and other GLP in-vivo studies involving regular quality assurance assessments, calibration of equipment, preparation of dose administrations, dose administrations, and measurement of tumors and body weights
- GMP studies, mass spectrophotometry, and bench-top chemistry
- Led chronic, sub-chronic, and acute toxicological studies, and inhalation studies
- Validation of computer programs with IT for data collection
- Cross-trained in histology/necropsy laboratories
- Board member for AALAS activities and director of the canine tattoo clinic/National Dog Registry
- Nominated for AALAS Animal Care Award 1995
- Increased employee safety awareness as a member of the safety committee and liaison for OSHA and Monsanto safety programs
Education
Master Business Administration -
Union University
Germantown, TN Satellite01.2009
Bachelor Science - Biology/Chemistry Minor
University of Missouri Saint Louis
St. Louis, MO01.2000
Skills
- In-vivo experimental procedures
- Training specialist
- Leadership skills
- Regulatory compliance
- Project management
- Solution-oriented thinker
- Clear verbal and written expression
- Process improvement
Certification
- Certified Lean Six Sigma Green Belt, Goleansixsigma.com, May 2022
- Certified Lean Six Sigma Yellow Belt, Goleansixsigma.com, January 2021
- Certified Manager of Laboratory Animal Resources - ICPM and AALAS, January 2011
- Certified Laboratory Animal Technologist LATG - AALAS, January 2004
- Certified Laboratory Animal Technician LAT - AALAS, January 1998
- Certified Assistant Laboratory Animal Technician ALAT - AALAS, January 1990
Timeline
ARC Training Manager
St. Jude Children's Research Hospital
06.2019 - Current
ARC Training Coordinator
St. Jude Children's Research Hospital
01.2004 - 01.2018
Manager, Animal Welfare & University Compliance
University of Missouri Saint Louis
01.2002 - 01.2004
Research Technician – Pharmaceutical Research & Development
Pfizer
01.1996 - 01.2002
Research Technician – Agricultural Toxicology (Safety Assessment)
Monsanto
01.1991 - 01.1996
Master Business Administration -
Union University
Bachelor Science - Biology/Chemistry Minor
University of Missouri Saint Louis
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