JILL SPOSATO
Orlando,FL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
Trade Show Representative
HIMMS
03.2024 - 03.2024
- Worked as temporary trade show representative for Softlink International.
- Greeted attendees to booth and provided them with product information.
- Developed relationships with key decision makers in order to drive future sales opportunities.
Administrative Specialist
Westerly Police Department
07.2020 - 11.2023
- Worked with finance department to file receipts and reimbursements
- Created documents such as invoices and purchase orders according to established guidelines
- Assisted with budget preparation activities by monitoring expenses and tracking costs
- Developed successful filing system to increase ability to retain and recover documents, reports and records.
Wealth Management Assistant
Westerly Community Credit Union
01.2012 - 11.2020
- Reviewed regulatory requirements for compliance purposes
- Provided administrative support to financial advisors
- Coordinated and participated in group presentations on financial services to attract new clients
- Maintained updated knowledge through continuing education and advanced training
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services.
- Assisted in preparation of client presentations, reports and documents.
- Maintained records of client meetings and transactions.
Catering Associate
Coastal Catering
05.2010 - 09.2015
- Assist in loading and unloading catering vehicles before and after events
- Supported chefs in managing food preparation to achieve precise plating and presentation
- Maintained cleanliness and organization of kitchen stations and storage areas
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Customer Service Representative
Washington Trust Company
- 08.2002
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Worked with finance department to file receipts and reimbursements.
- Assisted customers in opening new accounts and completing required paperwork.
- Created documents such as invoices and purchase orders according to established guidelines.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted with budget preparation activities by monitoring expenses and tracking costs.
- Answered inbound calls, chats, and emails to facilitate customer service.
- Developed successful filing system to increase ability to retain and recover documents, reports and records.
Education
Associate of Arts - Elementary Education
Briarwood College
Southington, CTSkills
- Call Center Support
- Customer Engagement
- Multitasking
- Document Management
- Travel Arrangements
- Administrative Support
Timeline
Trade Show Representative
HIMMS
03.2024 - 03.2024
Administrative Specialist
Westerly Police Department
07.2020 - 11.2023
Wealth Management Assistant
Westerly Community Credit Union
01.2012 - 11.2020
Catering Associate
Coastal Catering
05.2010 - 09.2015
Customer Service Representative
Washington Trust Company
- 08.2002
Associate of Arts - Elementary Education
Briarwood College