Jill White

Dynamic operations professional dedicated to driving customer satisfaction and operational excellence through consistent performance metric achievement. Extensive experience in operational management enhances business performance via strategic planning and process improvements. Proven expertise in fostering a collaborative environment aligned with organizational goals, ensuring team synergy and adaptability. Reliable team player committed to achieving targeted results while focusing on continuous improvement and efficiency.

Leader in commercial and personal lines property claims, with expertise in establishing and managing desk and field teams dedicated to customer excellence, quality files, and quick cycle times. Skilled in developing standard operating procedures, providing effective coaching and feedback loops, and implementing tracking and reporting systems. Experienced in leading commercial and personal lines teams across property, auto, and casualty lines.