Jill Wozniak
Lake Lure,NC
Summary
Dedicated administrative professional with proven skills in customer service, data entry, and office administration. Committed to enhancing operational efficiency and fostering positive client relationships.
Overview
11
11
years of professional experience
Work History
Administrative Assistant/Unarmed Security Officer
Borgwarner/ Securitas
Arden, NC
09.2025 - Current
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Monitored premises to ensure safety and security of employees and assets.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Examined doors, windows and gates to verify security.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Responded to inquiries promptly, ensuring clear communication with clients and vendors.
Administrative Assistant
Madison Maids
Lake Lure, NC
03.2020 - 12.2024
- Managed scheduling and appointment coordination for team members, enhancing operational efficiency.
- Streamlined document management processes, improving access to critical information.
- Developed training materials for new hires, fostering a supportive onboarding experience.
- Implemented office supply inventory system, reducing costs and ensuring availability of essential items.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained inventory of office supplies and placed orders.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Managed filing system, entered data and completed other clerical tasks.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Assisted coworkers and staff members with special tasks on daily basis.
Administrative Assistant
Renaissance Builders
Jacksonville, FL
01.2015 - 01.2020
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Conducted research for project proposals, compiling information that supported winning bids.
- Contributed to policy updates, researching regulations to ensure company compliance.
Education
Associate of Science - Business Administration And Management
FCCJ
Jacksonville, FL08-2019
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
Timeline
Administrative Assistant/Unarmed Security Officer
Borgwarner/ Securitas
09.2025 - Current
Administrative Assistant
Madison Maids
03.2020 - 12.2024
Administrative Assistant
Renaissance Builders
01.2015 - 01.2020
Associate of Science - Business Administration And Management
FCCJ