Jill Zimmerman

• Applied reason, logic, and advanced problem-solving skills to resolve complex and sensitive issues.
• Coached, inspired and motivated others to excel creatively.
• Manage 9 buildings and approximately 27 team members
• Offer training and support in their monthly and yearly budgets
• Work in fast-paced environment with competing demands.
• Travel extensively to our communities to problem solve, implement, train and lead programming.
• Recruite, hire and lead onboarding for all Lifestyle team members, including our transportation departments
• Restructured the companies written cultural orientation to better express, through videos and interviews, our history, mission and core values.
• Organized extensive roll-outs of our signatures and standards in our culinary program.
• Created signatures and standards for our Lifestyle Departments.
• Created new interview and new resident documentation to better organize our department

• Helped residents acclimate to their new home in assisted living
• Created a move-in standard that now happens company wide.
• Developed and nurtured family relationships to better understand their needs and support them in their loved ones new beginning
• Helped residents set and achieve health and wellness goals.
• Implemented programming that lives on after I was promoted from this position
• Managed a team of 2-3 people.
• Onboarded lifestyle assistants, drivers as well as assistants from other communities
• Had fellow Lifestyle Directors sent to me for motivation and inspiration in their own programming
• Worked closely with our Memory Support department to streamline programming
• Held monthly meetings with our Culinary department to plan for weekly and special events
• Conducted interviews and surveys with residents to determine interest in our Empowered Living programs.
• Organized community events to honor team members
• Organized large seasonal events for residents, as well as smaller weekly parties.
• Organized yearly walk to end Alzheimer's
• Managed monthly and yearly budget
• Fast paced environment which required thinking on your feet and always executing at the highest level
• Always creating programming that met luxury brand standards

• Organized and managed program development from conception through successful execution.
• Created monthly calendar of events to engage seniors with dementia
• Scheduled guest speakers and entertainers
• Received extensive year long grief training to help foster relationships with families and guide and assist them in the continued care of their loved one
• Offered local resources to family members for advancing care needs
• Managed a monthly and yearly budget
• Managed a team of 4

Worked as a guest star on TV shows like:

Everybody Loves Raymond

Two Guys a Girl and a Pizza Place

For Your Love

and The Jeff Foxworthy Show

Appeared in several indie movies

Workshopped acting scenes in private classes with top celebrity teachers