Jill Carr
Excelsior Springs,MO
Summary
Dedicated administrative professional with a strong background in risk management and compliance. Proven ability to streamline processes and enhance client satisfaction through effective collaboration across departments. Recognized for innovative solutions and commitment to excellence in service.
Overview
14
14
years of professional experience
Work History
Project Manager-Construction Risk
Lockton Companies
Kansas City, MO
08.2022 - Current
- Collaborated with general contractor's risk team to ensure subcontractor compliance and project integrity.
- Reviewed contract endorsements to meet compliance standards and mitigate risks.
- Oversaw certificate compliance and wrap administration processes effectively.
- Trained team members on contract reviews, wrap administration, and compliance tracking.
- Resolved client issues through collaboration with agents on subcontractor matters.
- Led onboarding projects as liaison between clients and tech vendors for seamless transitions.
- Nominated for Excellence in Craftsmanship Award for innovative project solutions.
- Nominated for Unreasonable Hospitality Award for outstanding dedication to client satisfaction.
Catering/Bartender
Slaps BBQ
Kansas City, KS
07.2021 - Current
- Coordinated catering events, overseeing set-up, service, and breakdown, collaborating with event coordinators to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure seamless service during events.
- Ensured Front of House guest satisfaction through effective communication with customers, addressing inquiries, and processing payments.
Administrative Coordinator
Vistar
Riverside, MO
01.2022 - 08.2022
- Collaborated with warehouse, transportation, customer service, sales, and accounting departments to streamline processing of receiving paperwork, driver documentation, and invoicing for will call customers.
- Work closely with the accounting department to process checks and daily credit card payments, while maintaining proper documentation within internal systems.
- Delivered customer service for will call customers, responding to inquiries and facilitating communication and solutions for brokers, drivers, lumpers, and warehouse pickers.
- Exercised attention to detail and organized tasks efficiently while managing multiple deadlines in a fast-paced environment.
- Use time management skills to meet different daily deadlines and reports to maintain the transportation schedule.
Aflac Agent
American Family Life Assurance Co.
, Missouri/Kansas
10.2020 - 06.2021
- Obtained certification and licensing in Missouri and Kansas to provide professional services.
- Delivered consultative services for businesses, facilitating selection of group benefit plans including diverse life and health options for employees
- Guided clients through coverage options to support informed decision-making regarding their benefits
- Participated in weekly meetings to align on objectives, strategies, and goals for enhanced service delivery
Manager/Bartender
Rancho Grande/Fish Market
Liberty, MO
04.2012 - 12.2020
- Trained staff on guest service standards, recovery techniques, and compliance with food/safety guidelines and policies
- Managed vendor/client communications through calls and emails, supported sales/marketing efforts, and organized promotional events and inventory
- Coordinated catering events by creating accurate cost proposals and invoices to ensure seamless execution
- Experience with bank deposits, balancing nightly ledgers, daily reports, sales analysis. Handled additional responsibilities in support of operations
Education
Bachelor's Degree - Legal Studies
Park University
Parkville, Missouri01-2012
Associates Degree - Arts
Metropolitan Community College
Kansas City, Missouri01-2008
Skills
- Risk management
- Client and vendor management
- Onboarding coordination
- Reporting and documentation
- Software proficiency
- Organizational skills
- Time management
- Multi-tasking ability
- Attention to detail
- Team collaboration
- Verbal and nonverbal communication
- Critical thinking
- Client relationship management
Affiliations
- United Way Campaign
- Kansas City Pet Project
- Ronald McDonald House
Timeline
Project Manager-Construction Risk
Lockton Companies
08.2022 - Current
Administrative Coordinator
Vistar
01.2022 - 08.2022
Catering/Bartender
Slaps BBQ
07.2021 - Current
Aflac Agent
American Family Life Assurance Co.
10.2020 - 06.2021
Manager/Bartender
Rancho Grande/Fish Market
04.2012 - 12.2020
Bachelor's Degree - Legal Studies
Park University
Associates Degree - Arts
Metropolitan Community College