Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jilli Louis

New Brunswick,NJ

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Nordstrom
08.2024 - Current

Prepared orders for shipment by picking, packing, and labeling merchandise.

Organize and process merchandise in the store staging area, ensuring that inventory is accurately staged for
efficient delivery to store locations.

I am also an active member of the Safety Team, consistently monitoring for safety hazards and promoting a secure work environment.

I am also an active member of the engagement team that plans and execute celebrations that recognize and honor our coworkers, fostering a positive work place culture.

Server

Bowlero
02.2024 - 09.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Front of House Staff Member

Chick-fil-A
09.2023 - 09.2024
  • Helped guests at tables when in need of assistance.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Delivered food, filling beverages, and retrieving items for guests.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.

Smile Maker

Twistee Treat
07.2023 - 09.2023

My responsibilities included efficiently taking and fulfilling orders, handling cash transactions, and ensuring a clean and inviting environment.

Front of House Employee

Chick-fil-A
07.2023 - 09.2023

Sales Associate

Rite-Aid Pharmacy
06.2022 - 11.2022
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Cashier

Stop & Shop
06.2021 - 09.2021
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.

Education

Associate of Arts - Public Health

Rutgers University
New Brunswick, NJ
05-2026

Skills

  • Retail Merchandising
  • Payment Processing
  • Customer Assistance
  • Store Organization
  • Cash Handling
  • Effective Communication
  • Friendly and Helpful
  • Team Scheduling
  • Team motivation
  • Display design
  • Interpersonal Skills
  • Teamwork and Collaboration

Certification

  • Lean Six Sigma Green Belt Training - August 2023
  • Diversity, Equity and Inclusion Ambassador Training

Timeline

Warehouse Associate

Nordstrom
08.2024 - Current

Server

Bowlero
02.2024 - 09.2024

Front of House Staff Member

Chick-fil-A
09.2023 - 09.2024

Smile Maker

Twistee Treat
07.2023 - 09.2023

Front of House Employee

Chick-fil-A
07.2023 - 09.2023

Sales Associate

Rite-Aid Pharmacy
06.2022 - 11.2022

Cashier

Stop & Shop
06.2021 - 09.2021

Associate of Arts - Public Health

Rutgers University
Jilli Louis