JILLIA TUCKER
Ultimate Medical Academy
Victorville,CA
17
years of professional experience
2
years of post-secondary education
Customer service oriented professional with 9 years healthcare industry experience and strong leadership skills. Facilitates efficient workflows and communicates effectively with co-workers, patients, and staff. Follows policies, procedures, and guidelines to ensure consistent quality. Maintains and safeguards patient privacy and in a clear and concise manner to ensure satisfactory customer service Manages time and priorities in multi-task environments Effective problem solver, able to assess situation and identify independently with minimal direction and guidance
Work History
Full Time Student
1 Year 5 Months- Remained self-directed, motivated, and accountable for personal actions
- Came prepared for class and completed assignments on time
- Navigated new technology, utilized available resources, and set realistic expectations
Homemaker
5 Years 8 Months- Ensured household duties were completed and managed household budget
- Coordinated medical care, meals, and social activities
- Remained deadline-oriented and reliable while adjusting priorities and managing time wisely
Certified Nurse Assistant
4 Years 4 Months- Assisted with ambulation and range of motion treatments, and monitored weight and medications
- Kept area clean and organized, helped with feeding, grooming, and personal hygiene, and maintained charts
- Utilized lifting equipment to properly transfer patient and assisted with RNA feeding program
- Monitored vital signs and reported changes in condition to medical staff
Caregiver
5 Years- Provided in-home care services
- Helped with personal hygiene, grooming, and mobility
- Took vital signs, monitored medication, and transported to locations outside the home
- Handled housekeeping duties, ran errands, helped with feeding, and documented services provided
- Reported and documented changes in condition to company and family members
Certified Nurse Assistant
11 Months- Assisted patients with activities of daily living
- Took vital signs and documented services provided
- Reported any changes in condition to LVN Charge Nurse or RN Supervisor
Education
Associate of Science Degree - Healthcare Management
Certificate of Completion - Certified Nurse Assistant / RNA / CPR / Home Health Aide
Bachelor of Science - Science and Healthcare Administration
Skills
Human Resource Management
Organizational Improvements
Interpersonal Professional Communications
Business Operations
Practice Structure
Leadership & Management
Medical Administrative Procedures
Healthcare Ethics
HIPAA Compliance
Accounting
Payroll
Appointment Scheduling
Medical Terminology
Insurance Verification
CMS1500
Processing Co-Payments
UB-04
Medical Records Management
Insurance Billing Procedures
Insurance Claim Cycle
Health Records Management
Electronic Health Records (EHR)
Electronic Medical Records (EMR)
MS Word
MS PowerPoint
Section name
- JILLIA TUCKER
- 15562 4th St Unit 1 Victorville, CA 92395 | 909-963-4097 | jilliatucker77@gmail.com
- Jillia Tucker | Cont.
Timeline
University of Phoenix
Bachelor of Science from Science and Healthcare Administration
02.2022 - 11.2023Read More
Full Time Student
Ultimate Medical Academy
02.2019 - 07.2020Read More
Homemaker
Stay at Home Parent
06.2013 - 02.2019Read More
Certified Nurse Assistant
Valley Healthcare Center
02.2009 - 06.2013Read More
Certified Nurse Assistant
Legacy Post-Acute Rehab Center
03.2007 - 02.2008Read More
Caregiver
In-Home Support Services
01.2004 - 01.2009Read More
CDC Nursing School
Certificate of Completion from Certified Nurse Assistant / RNA / CPR / Home Health Aide
Read More
Ultimate Medical Academy
Associate of Science Degree from Healthcare Management
Read More