Jillian Allan
Cleveland,OH
Summary
Eager to take on challenges and engage in new experiences. Passionate individual committed to hospitality. Excellent written and oral communication skills. Hard-working with effective organizational skills.
Overview
2
2
years of professional experience
Work History
Take-Out Specialist
Outback Steakhouse
Westlake, OH
02.2024 - Current
- Kept work area organized throughout shift hours.
- Trained new employees on proper take-out procedures.
- Packaged and bagged cooked food and prepared items.
- Resolved customer complaints by executing swift solutions and escalated major issues to supervisor for remediation.
- Provided friendly customer service while interacting with guests in person or over the phone.
Summer Nanny
N/A
Westlake, OH
06.2023 - 08.2024
- Transported children to and from sports practices, summer programs, fun activities, etc.
- Prepared lunch, breakfast, and small snacks.
- Oversaw child behavior and safety.
- Assisted with summer school work and study.
Team Member
Chick-fil-A
Rocky River, OH
07.2023 - 02.2024
- Rotated through series of different stations based on team needs.
- Collaborated with team members to achieve daily goals.
- Assessed company operations for compliance with safety standards.
- Collaborated with team members to maximize productivity and efficiency.
- Looked for ways to go above and beyond job requirements.
Education
High School Diploma -
Holy Name High School
05-2024
Bachelor of Science - Nursing
Kent State University
Kent, OHSkills
- Patience and empathy
- Cleanliness standards
- Food safety practices
- Phone etiquette
- POS system proficiency
- Food safety
- Complaint resolution
- Initiative-taking
Accomplishments
- Graduated with an Honors Diploma
- Current Honors Student at Kent State University
Affiliations
- Former Captain of high school Varsity Lacrosse team
References
References available upon request.
Timeline
Take-Out Specialist
Outback Steakhouse
02.2024 - Current
Team Member
Chick-fil-A
07.2023 - 02.2024
Summer Nanny
N/A
06.2023 - 08.2024
High School Diploma -
Holy Name High School
Bachelor of Science - Nursing
Kent State University
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