Jillian Boyle
West Chester,PA
Summary
Ambitious team-player with excellent multitasking skills and problem-solving skills. Detail-oriented, creative, and able to learn new concepts quickly. Driven and committed to growing sales by implementing current marketing trends and techniques. Significant experience in customer service. Thrives in a collaborative and team-oriented environment.
Overview
4
4
years of professional experience
Work History
Office Manager of Private Events/Social Media Manager
Teca West Chester
West Chester, PA
09.2023 - Current
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Maintained filing system for records, correspondence and other documents.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Managed the daily operations of all assigned social media accounts.
- Researched industry trends and competitors' activities to develop new ideas for content creation.
- Designed promotional materials using graphic design software applications.
Marketing Intern
Allied Wire and Cable
Collegeville, PA
05.2020 - 08.2020
- Developed social media content and created campaigns.
- Assisted personnel with day-to-day marketing tasks and coordinating activities.
- Researched and developed creative content for websites to promote brands in market.
- Created marketing collateral to aid in client education.
Bartender
Greystone Oyster Bar
WEST CHESTER, PA
05.2022 - Current
- Collaborated with management for new ideas to increase sales and efficiency.
- Managed bar area, cocktail design and menu and handled inventory.
- Built strong customer relationships.
- Trained new bartenders on drink preparation and upselling techniques.
- Upsold customers from shelf to premium brands to help boost sales.
Barista
Birdies Cafe
Long Beach Island , NJ
05.2021 - 08.2021
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
BBA - Marketing
West Chester University
West Chester, PA05.2023
BBA - Marketing
Florence University of The Arts
Florence, Italy05.2023
Skills
- Social Media Digital Marketing
- Customer Service
- Excellent communicator
- Problem-Solving
- Multitasking and Prioritization
- Excellent Judgment
- Strong work ethic
- Organizational Leadership
Timeline
Office Manager of Private Events/Social Media Manager
Teca West Chester
09.2023 - Current
Bartender
Greystone Oyster Bar
05.2022 - Current
Barista
Birdies Cafe
05.2021 - 08.2021
Marketing Intern
Allied Wire and Cable
05.2020 - 08.2020
BBA - Marketing
West Chester University
BBA - Marketing
Florence University of The Arts