Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Jillian Cipolla

Lancaster,NY

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Life Insurance Agent

ORCA Life
Buffalo, NY
08.2023 - Current
  • Developed and maintained relationships with clients to ensure customer satisfaction.
  • Assisted customers in selecting the right life insurance coverage for their needs.
  • Negotiated terms of policy with clients to ensure maximum benefit for both parties.
  • Maintained records of client information, including policies and payment history.
  • Collaborated with other departments such as underwriting or claims processing teams.

Sales Associate

Gilded Maple
Lancaster, NY
06.2019 - 12.2022
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Delta Technician

Delta Sonic Car Wash Systems
Williamsville, NY
07.2018 - 12.2022
  • Followed safety practices to safeguard against injury and damage to property.
  • Managed quality control and maintained high level of customer satisfaction.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Completed scheduled appointments on time to drive quality service.

Education

Bachelor of Science - Computer Science And Programming

University At Albany
Albany, NY
05-2023

Skills

  • Client Service
  • Client Relations
  • Building Relationships
  • Life Insurance
  • Policy Expertise
  • Consultative Sales Techniques
  • Salesmanship

Certification

  • National Academy of Finance certified
  • Microsoft Office Word
  • Microsoft Office Excel
  • Microsoft Office Powerpoint

Languages

Spanish
Limited
Pidgin English (African English Dialect)
Limited

References

References available upon request.

Timeline

Life Insurance Agent

ORCA Life
08.2023 - Current

Sales Associate

Gilded Maple
06.2019 - 12.2022

Delta Technician

Delta Sonic Car Wash Systems
07.2018 - 12.2022

Bachelor of Science - Computer Science And Programming

University At Albany

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Jillian Cipolla