Overview
Work History
Education
Skills
Timeline
Generic

Jillian Coffey

Wadsworth,OH

Overview

5
5
years of professional experience

Work History

Receptionist

Life Care Centers Of America
06.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Resolved customer problems and complaints.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.

Dietary Aide

Life Care Center America
12.2021 - 02.2023
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Followed all food safety regulations while preparing meals for patients.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.

Crewmember

Spirit Halloween
10.2021 - 11.2021
  • Would return items to their correct locations when moved.
  • Assist customers find certain things and build their costumes, giving as many suggestions as possible while making them happy
  • Ran a register making sure the customer would have a great experience, and be cashed out as soon as possible.
  • Kept store clean.


Crewmember

Dominos
03.2021 - 10.2021
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

Crewmember

Burger King
08.2020 - 02.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
  • Collaborated with team members to complete orders.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Became familiar with products to answer questions and make suggestions.

Volunteer

Medina County District Library
09.2018 - Current
  • Directed patrons to a higher up for help
  • Promoted library at special events and community gatherings.
  • Assisted varied library events programs to suit diverse age groups.
  • Created welcoming and comfortable space by keeping library clean and organized.

Education

High School Diploma -

Cloverleaf High School
Lodi, Ohio
05.2023

Skills

  • I’m an artist and love to create things - traditional art, digital art, photography, clay
  • Was the bass drum section leader for the Cloverleaf Drumline
  • I am a fast learner, and can pick things up quite quickly Being in marching band, I socialized with people on a daily basis
  • Members) with various things including music, marching, and technique
  • I excel at English and History
  • I have a great work ethic and am eager to learn

Timeline

Receptionist

Life Care Centers Of America
06.2023 - Current

Dietary Aide

Life Care Center America
12.2021 - 02.2023

Crewmember

Spirit Halloween
10.2021 - 11.2021

Crewmember

Dominos
03.2021 - 10.2021

Crewmember

Burger King
08.2020 - 02.2021

Volunteer

Medina County District Library
09.2018 - Current

High School Diploma -

Cloverleaf High School

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Jillian Coffey